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I am trying to connect my 2 bluefooth wireless headphones to…

Customer Question
I am trying to...

I am trying to connect my 2 bluefooth wireless headphones to my Samsung 55 in. UN55MU630D TV with bluetooth enabled. please advise

Technician's Assistant: How old is your UN55MU630D?

2 weeks old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes, no other problems

Technician's Assistant: How long has this been an issue with your UN55MU630D? What happened right before this?

Since I got it

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I have tried a bluetooth transmitter with no luck.

Submitted: 6 months ago.Category: TV
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Customer reply replied 6 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 6 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
12/20/2017
TV Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,362
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 6 months ago

No, I do not need your help now, please cancel this request and please give me a refund. I will use you if I need help in the future. Thanks, ****.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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