TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

THE CONNECTION FROM THE WALL KEEPS FALLING OUT FROM THE TV.

Customer Question
THE CONNECTION FROM THE...

THE CONNECTION FROM THE WALL KEEPS FALLING OUT FROM THE TV

Technician's Assistant: What's the brand and model number of your TV? How old is it?

IT'S A SAMSUNG ABOUT 10 YEARS OLD; MY BOOK ONLY LISTS SERIES 5 5000

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

THE PICTURE DOES NOT COME ON BECAUSE THE SET DOESN'T COME ON

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 6 hours by:
12/20/2017
TV Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,366
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 7 months ago

Over time, the connection socket on the TV can become loose.

You can try using some sticky tak to hold the connection in place.

Or you can carefully squeeze the outer shell of the connection on the TV to make it tighter, so that the cable does not fall out.

If you need a repair tech to visit, please let me know your zip code and I can advise on a repairer in your area.

--------------------

Happy Holidays!

Your satisfaction is my priority; I hope I have earned 5 stars today!

Kindly take a moment to rate my service 5 stars and press Submit at the top of your question page to finish; tips appreciated :)

You can always reply back after rating me if you need any further assistance at all.

Pete.

--------------------

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,366
20,366 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
A very annoying graphic promoting samsung series 8000 LED TV
A very annoying graphic promoting samsung series 8000 LED TV appears … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I have series 6000 tv. I keep having LEDTv Series 6000 blue
I have series 6000 tv. I keep having LEDTv Series 6000 blue bar showing up on left side of screen with ultra slim, info link and Eco-friendly. How do I keep this from popping up? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I am considering buying a new top of the line tv- I'm
I am considering buying a new top of the line tv- I'm deciding between OLED and the top Sony FALD /LCD.I saw an OLED upscale a Blu Ray in Best Buy and it looked awful- the motion was stuttery. I've ha… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
We 't ave a bunch of money but want to know the difference
We don't ave a bunch of money but want to know the difference between the Samsung 4000 and 5000 TV series or anything better. What to think about?… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Our 50 inch Samsung is only five years old and now has two
our 50 inch Samsung is only five years old and now has two vertical line,each about one-third the way across the screen. and about a milimeter wide. Can this be repaired?… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
When turning on our tv with the remote, the television turns
When turning on our tv with the remote, the television turns on, off, and back on. Is there a setting on the remote hat might need yo be reset? Thank you.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Samsung 47in smart led tv and I havent turned it
I have a Samsung 47in smart led tv and I haven't turned it on it about two weeks now. I just tried and it will not turn on. I have tried to unplug it and still nothing. It is only a year old what do I… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Is my Samsung TV UA37C5000QF compatable with motion control
Is my Samsung TV UA37C5000QF compatable with motion control hub ? Because I was thinking about buying it as very much into social media.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Hello, I am in the market for a new TV. I do not know much
Hello, I am in the market for a new TV. I do not know much about the new technology but I sure like the picture quality of the LED TV's. I was looking at a 55" Samsung LED tv at Costco with 120 hz. I … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a 46" Samsung LED flat screen TV. It is about 2 year
I have a 46" Samsung LED flat screen TV. It is about 2 year old. It is not powering up. The red indicator light is not lit. Have unplugged and replugged. Pushed the power button. Turned off and back o… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I am trying to install a LN 826410 TV that was used in a
I am trying to install a LN 826410 TV that was used in a High Def. system into a standard def. system. I Keep getting a message that there is no signal but a standard def set shows a good picture. I t… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have a Samsung HP-R4252 that is about 4 years old I think.
I have a Samsung HP-R4252 that is about 4 years old I think. I hooked it directly to the cable, it comes on fine. The sound is fine. The picture is like you have an old tv and the reception is bad. Wh… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Can I change out the base on my new Samsung model UN46C6500VFXZA
Can I change out the base on my new Samsung model UN46C6500VFXZA with a different base? Mine is the new style with the legs that jut out. It is a little too wide to place on my mantle. I thought that … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Dear Sirs I recently bought a lcd 32 5000 series tv, I have
Dear Sirs I recently bought a lcd 32"5000 series tv, I have a problem,the uhf channel is clear but there is a interference(a feint black line that moves up or down and the occassional jumping of the p… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Hi, I have a 10 year old rear-projection Toshiba Cinema
Hi, I have a 10 year old rear-projection Toshiba Cinema Series 72 inch TV. This TV never gave me a bit of trouble until this week. When I turn the TV on now it makes a loud popping sound which affects… read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
I have a Samsung 50 inch DLP model no. HC5075SXIXAA and version
I have a Samsung 50 inch DLP model no. HC5075SXIXAA and version PD01 that is only 1 year old but has stopped working. The sound is fine and the TV tries to start up, but the lights just cycle through … read more
Livep9
Livep9
Correctional Officer
Vocational, Technical or Trade Scho
226 satisfied customers
I have a Samsung HDTV 50 DLP. The problems began two months
I have a Samsung HDTV 50" DLP. The problems began two months ago - when we turned on the TV, the broadcasted channel (not the digital guide) would have purple lines on it, digital blocks diagnonally s… read more
Livep9
Livep9
Correctional Officer
Vocational, Technical or Trade Scho
226 satisfied customers
My Samsung analog TV (about 5 years old) keeps blanking out
My Samsung analog TV (about 5 years old) keeps blanking out and then the screen just shows snow. If I leave the TV on channel 11 which is an HD channel sometimes it will go back on in a couple of days… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x