TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Won't switch on with remote or with power button

Customer Question
Won't switch on with...

Won't switch on with remote or with power button

Technician's Assistant: Is your TV connected to a surge protector or power strip?

Yes

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes

Submitted: 6 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
12/19/2017
TV Technician: Jack, Technician replied 6 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,333
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Also ,Could you please give me the model number written on the tv`s back cover ?

Ask Your Own TV Question
Customer reply replied 6 months ago
M492i-B2
TV Technician: Jack, Technician replied 6 months ago

Thanks , give me a minute please

Ask Your Own TV Question
TV Technician: Jack, Technician replied 6 months ago

What is the tv doing now if anything ?
Is there a light or blinking light at the front and/or clicking sound from inside when you plug the power cord again and try to turn it on ?
Or completely dead no activity whatsoever ?

Ask Your Own TV Question
Customer reply replied 6 months ago
Completely dead no light no activity
TV Technician: Jack, Technician replied 6 months ago

OK then it is fairly obvious that your TV's power board is dead now

Are you going to work on this yourself or would just like to have an idea of the parts and costs involved ?

Ask Your Own TV Question
TV Technician: Jack, Technician replied 6 months ago

Parts are cheap for this model by the way , if you are into this you can get that power board here for $23 ;

https://www.tvpartstoday.com/056-04146-001-Vizio-TV-Module-power-supply-board-p/056.04146.001.htm

Ask Your Own TV Question
TV Technician: Jack, Technician replied 6 months ago

If that is not your cup of tea so to speak then to have this repaired at home could cost you around $200 parts included and perhaps $50 less if you take it to the shop yourself .

If you need to find repair shops near you then look at the link below and enter your zip code ;
www.tvrepairpros.com
This will give you a list of NESDA member repair shops in your area.
This list may be limited though and you may find more the yellow pages or simply google "tv repairs" and the name of your town .
You could give a call to different shops in your area to get an idea of their rates , it pays to shop around .

Ask Your Own TV Question
TV Technician: Jack, Technician replied 6 months ago

Let me know if you have any questions and if not for now then PLEASE DO TAKE THE TIME TO RATE by clicking on the star icons at the top of your page, then click on Submit so i get paid for my time helping you .
Also note that it will not close this post , you can come back here at any time if you need further info or help with that board

Ask Your Own TV Question
TV Technician: Jack, Technician replied 6 months ago

Any questions on this ?
If not for now then PLEASE DO RATE , it doesn`t cost you anything more and I get paid for my time.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jack Your Own Question
Jack
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,333
11,333 Satisfied Customers
Experience: 40 years experience as audio,video repair and installation tech

Jack is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
The color went out and I am left with watching TV in
The color went out and I am left with watching TV in black-and-white and it's not a clear picture … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
How far must I keep from a Bravia tv with a pacemaker. About
How far must I keep from a Bravia tv with a pacemaker … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
I was watching t.v and suddenly heard aloud noise and
i was watching t.v and suddenly heard aloud noise and everything went out no picture and no connection .i called cable and was told that it wasnot at their end. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
Can i add a vhs video player to my panosonic 58d900 tv in
can i add a vhs video player to my panosonic 58d900 tv in the input selection list … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
I watched a 45 minute show and on my screen it went into the
I watched a 45 minute show and on my screen it went into the load mode (rotatind circie) 16 time. what is going on? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,437 satisfied customers
I have a new TH-55FZ950U Panasonic TV. I have a new Sonos
I have a new TH-55FZ950U Panasonic TV. I have a new Sonos Soundbar. This is connected to the TV via an optical link plugged into the Digital Audio port on the back of the TV. It works perfectly. Howev… read more
Harry
Harry
1,936 satisfied customers
I can't get volume on my Tv. I have just gone through and
Yes...I have just gone through and checked, and also changed to a new hdmi cable in case that was to problem … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
On the left half there are 4 different grades of brightness
On the left half there are 4 different grades of brightness visible through the picture. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,665 satisfied customers
My TV is LG 60 LA6200-UA; it started flicking as if it shut
my TV is LG 60 LA6200-UA; it started flicking as if it shut off with blank (black) screen momentarily and then continue transmitting normally … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,665 satisfied customers
Brand new set up i am no wiz at this! How come no phone # to
How come no phone # to walk talk to a live person to walk me thru setting up my 32 D series … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,437 satisfied customers
The screen went to static. It is brand new. LG OLED Class 4K
I was watching tv and tried to mute the commercial and it went black and then static … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,665 satisfied customers
I have an INN tv, I bought at Wal-Mart. Lost the remote. We
I have an INN tv, I bought at Wal-Mart. Lost the remote. We have been turning the tv on\off by using the buttons underneath the tv. So how or another it has gotten a camera icon stuck on the screen an… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
I have a 2010 TV that I want to make work with my firestick.
Hi I have a 2010 phillips TV that I want to make work with my firestick. I am starting from scratch. What do I need to do. Right now when I turn on my TV my TV says no signal. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I don't know if I paid enough to answer another question
I don't know if I paid enough to answer another question but, I did put in the new power supply board but, I turned the TV on and it gave a quick "Flash" like it was trying to show the picture but, st… read more
Jack
Jack
Technician
11,333 satisfied customers
The screen is not working correctly...its not clear...its
The screen is not working correctly...its not clear...its salt and pepper looking with a bunch of stripes...ive connected to the internet and signed into it...it has not been plugged in for about 3 wk… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,437 satisfied customers
We are subscribed to amazon prime tv but can only connect on
we are subscribed to amazon prime tv but can only connect on 1 smart tv through comcast internet … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic LED tv - TH43EX600Z.I have photos on a
I have a Panasonic LED tv - TH43EX600Z.I have photos on a USB flash drive but can't get images on my TV. What do I need to do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,437 satisfied customers
I am trying to get a web browser on my Sony Bravia
I am trying to get a web browser on my Sony Bravia KDL-55W800B model TV. How do I go about setting that up? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x