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I seem to have lost the remote for my living room TV; I’ve…

Customer Question
I seem to have...

I seem to have lost the remote for my living room TV; I’ve looked everywhere....can you help me ?

Technician's Assistant: What is the model of your TV?

SONY

Technician's Assistant: What menu options can you access, if any?

It’s just showing random winter pictures and giving the temp. here in St. Paul, MN. Channel is stuck on MSNBC right now.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No I don’t think so.....

Submitted: 2 months ago.Category: TV
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Answered in 2 minutes by:
12/18/2017
TV Technician: Shahid, Technician replied 2 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,151
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need more info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Louie

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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