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My tv will not connect to my direct tv signal. My tv wont…

Customer Question
My tv will not...

My tv will not connect to my direct tv signal

Technician's Assistant: Are you getting any error messages when you try to connect to DirecTV?

My tv wont show anything

Technician's Assistant: How is your internet connection? Have you tried unplugging your modem and router, then plugging them back in?

This tv is not is not connected to internet

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Well my controller has stopped working too

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
12/18/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,356
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

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TV Technician: Nathan, Installer replied 7 months ago

Are you able to see the tvs own menu screens at all? Or to use any other device with the tv such as dvd?

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Customer reply replied 7 months ago
no on all
TV Technician: Nathan, Installer replied 7 months ago

Okay so the tv won't even turn on at this point (no picture, no sound, etc).

Can you tell me the model number of the tv please?

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TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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