TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

It suddenly dimmed that completely quit. Zenith Z42PX2D.A.

Customer Question
It suddenly dimmed that...

It suddenly dimmed that completely quit

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Zenith Z42PX2D.A. Not sure hold old. Could be 10 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Menu doesn't work. just scratchy sound & grainy screen.

Technician's Assistant: How long has this been an issue? What happened right before this?

Dvd is playing. sound ok, but picture also extremely dim & grainy. barely visible. this all happened last night while watching tv in a matter of seconds.

Technician's Assistant: Who makes your media player? How old is it?

magnavox. it's old! now i can barely see something on the tv says shows EZ scan processing

Technician's Assistant: What have you tried so far with your Magnavox media player?

There is also apple tv that i just tried with same results. is it just time for a new tv?

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No, thank you! I'm going up for now. thank you for your help.

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 3 minutes by:
12/18/2017
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,239
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 7 months ago

If you press the menu button of the sets OWN remote control does the menu come up as normal and is nice and bright?or is it the same as the pic dim?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Trying to install a TV - Toshiba/ Best Buy 2015 Model #
Trying to install a TV - Toshiba/ Best Buy 2015 Model # 43L310U … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My Samsung 55 inch plasma has gone dim so it's very
My Samsung 55 inch plasma has gone dim so it's very difficult to see dark scenes. Want to know if it's fixable or disposable … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
My tv is very dim and the brightness is at the highest
Hi my tv is very dim and the brightness is at the highest settings … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I got a LG TV from a hotel model #32lg505h. I am trying to
I got a LG TV from a hotel model #32lg505h. I am trying to scan for antenna channels, … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
4 television and EZ DUPE DVD/CD COP, the claim adjuster said
4 television and EZ DUPE DVD/CD COP, the claim adjuster said we need a report for them to pay, Entergy said that they will pay for the damages to our home , but the red tape is the claim adjuster.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I bought a Magnavox V-series 32 inch led lcd hdtv, I have
I bought a Magnavox V-series 32 inch led lcd hdtv, I have Direct TV, the new tv is hooked up to all the correct ports through the Direct TV box and it is not finding any channels, digital or analog, w… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
, I have a VIZIO model E480i-B2 and when watching I-tunes
, I have a VIZIO model E480i-B2 and when watching I-tunes movies with Apple TV the audio is terrible, so much background noise and I can barely understand what is spoken and the picture is so orange! … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,506 satisfied customers
I have a Vizio e420i-a0 and have recently gotten a firmware
I have a Vizio e420i-a0 and have recently gotten a firmware update for the tv. I use this TV only for my computer which is a top of the line 1920x1080 resolution computer. I use it for gaming and watc… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
I have model WD-60735. Picture is fine with the exception that
I have model WD-60735. Picture is fine with the exception that the black areas are extremely dark and hard to see. Replaced the bulb and problem continues. 1) When I turned the set off the timer LED f… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a big screen rear projection Samsung. model number t5676s.
I have a big screen rear projection Samsung. model number t5676s. I just replaced the lamp and now the picture is incredibly dark it seems like it doesn't finish the warm up process… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Hi. I have a Zenith Plasma TV,model Z50P3. My sound just quit.
Hi. I have a Zenith Plasma TV,model Z50P3. My sound just quit. If I bring up the sound volume to 40 and above, the sound is very low in volume and scratchy and unclear. In my opinion it seams that the… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Magnavox LXI television, that was working find, then
I have a Magnavox LXI television, that was working find, then suddenly the sound quit. I have a picture but no sound. I realize the TV is old but there was no warning it just quit. I have no remote to… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Zenith 19 in, about 6 years old picture excellent.
I have a Zenith 19 in, about 6 years old picture excellent. Just lost sound, but able to hear sound through dvd, any help in this matter, thank you.… read more
Anthony_Infotech
Anthony_Infotech
Technician
16,239 satisfied customers
My 60in samsung LED 7000 series tv looks extremely grainy when
My 60in samsung LED 7000 series tv looks extremely grainy when playing dvds. Is this normal and can I do anything about it… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
We had a power hit and my zenith TV got very dim. I cant
We had a power hit and my zenith TV got very dim. I can't figure out how to adjust the tint, brightness, etc so that the quality is back to normal. I did a factory reset and this has helped. I also tr… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Proiew HD LCD TV (RX series), and it has worked fine
I have a Proiew HD LCD TV (RX series), and it has worked fine for the past couple years. Yesterday there was no sound when I played a DVD (HDMI). The DVD is fine I tested it on my laptop. So I bought … read more
Allen
Allen
Broadcast Consultant
Associate Degree
676 satisfied customers
I have a Zenith 250PX2D 50 inch plasma tv, I was Watching TV
I have a Zenith 250PX2D 50 inch plasma tv, I was Watching TV the other night and a Loud pop came from the TV set. The set still turns on and the sound is still working, but the image on the screen is … read more
Roger
Roger
owner/operator
Vocational, Technical or Trade Scho
256 satisfied customers
I have a Zenith p42w46x plasma tv, and the screen has transitioned
I have a Zenith p42w46x plasma tv, and the screen has transitioned from normal to flickers to a dark screen with barely anything visible. Is this burnout, and can it be repaired?… read more
Rick williams
Rick williams
Electronic technician
Vocational, Technical or Trade Scho
7,246 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x