TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

My tv model lc60le640u seems and looks like you are looking…

Customer Question
My tv model lc60le640u...

My tv model lc60le640u seems and looks like you are looking at 3d with out your 3d glasses on it does it only when in computer mode.nothing wrong with computer works fine on other tv s.is there a setting for 3d on tv.

Technician's Assistant: How old is your 3D?

Not sure maybe 2 or 3 years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Just on computer. menu is good

Technician's Assistant: How long has this been an issue with your 3D? What happened right before this?

Had a down load from windows 10 at end of down load i got a pop-up asking if i wanted 3d and i knowing not to i clicked yes

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 hours by:
12/18/2017
TV Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,582
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 7 months ago

Can you attach a photo of what you are seeing?

What all inputs have you tried? e.g. DVD player

Are all input types affected in the same way?

Ask Your Own TV Question
Customer reply replied 7 months ago
1-took a photo of the fuzzy screen, but when viewing it through another computer, the image is sharp.
(viewed through the same TV as monitor, with a different computer)2- EVERY input3- Yes, ONLY with the desktop HP computer
TV Technician: Pete, Electronic Engineer replied 7 months ago

Have you only tried using the desktop computer input?

Have you connected any other devices at all? If so, what devices?

Ask Your Own TV Question
Customer reply replied 7 months ago
I have tried ALL HDMI inputs and even different HDMI cables. NOTHING else is currently plugged in.
TV Technician: Pete, Electronic Engineer replied 7 months ago

Again, what devices have you connected? e.g. have you connected a DVD player or a cable box or a satellite receiver or a games console?

Ask Your Own TV Question
TV Technician: Pete, Electronic Engineer replied 7 months ago

What devices have you connected? e.g. have you connected a DVD player or a cable box or a satellite receiver or a games console?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Pete Your Own Question
Pete
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,582
20,582 Satisfied Customers
Experience: Over 16 years of experience installing and repairing electronics.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
3 d will not work with any media has worked well in past-
3 d will not work with any media has worked well in past- new batteries in glasses-messages on dvd for example says not connected to 3d source=even without glasses can see not 3d … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
20,582 satisfied customers
hello Ive just bought a samsung 3d blu-ray player and plugged
hello I've just bought a samsung 3d blu-ray player and plugged it into my brand new LG 3D TV but the 3d effects wont play properly. The image splits in two, even with the glasses on, and it totaly rui… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Mitsubishi WD-73738 - 3D not working all the sudden
Hello. I have model WD-73738. I have watched many 3D movies with my current setup the way it is just fine. Sony 3D blu ray player. IR emitter. glasses that came with the TV. All the sudden now I cant … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have an Optoma HD131Xe projector and a pair of GetD glasses
I have an Optoma HD131Xe projector and a pair of GetD glasses which I can't seem to sync up for 3d… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My wife and I bought 2 TC-P65VT50s. Beautiful TVs. We just
My wife and I bought 2 TC-P65VT50s. Beautiful TVs. We just tried out 3D and cannot get it to work. On TV #1 DirecTV does not recognize that the TV is 3D capable on their three 3D networks. It brings u… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I cant get my 3D to work properly - I either have 2 pictures
I can't get my 3D to work properly - I either have 2 pictures side by side, or 2 pictures top and bottom - depending on which channel I am on. I press the 3D button on the remote, but nothing changes.… read more
Electra-Tech
Electra-Tech
107 satisfied customers
Hello! I have sony Bravia KDL46NX720 TV, and have problem with
Hello! I have sony Bravia KDL46NX720 TV, and have problem with 3D mode, when watched 3D movie top of the screen are blurred and don't show 3D effect??… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have a Mitsubishi model WD73C9In the manual and in the
I have a Mitsubishi model WD73C9 In the manual and in the tv settings it says it is "3D ready". that is not working for me. I bought a 3D Blue Ray player and even after repeated attemps to set the tv … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My 3d is not working. I have a Sony Bravia Tv connected to
My 3d is not working. I have a Sony Bravia Tv connected to a Playstation 3 that I use for playing DVDs, and Sony 3D glasses. It was working fine until recently. Can you help me please? I am not very t… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I am loooking to buy a 3D TV. My requirerments are: 65in. 120HZ LED Internet Ques
I am loooking to buy a 3D TV. My requirerments are: 65in. 120HZ LED Internet Questions: Which is better, passive or active glasses with this TV? Is 3 or 4 Cable perfered? Is 2D - 3D conversion process… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I just purchased a Samsung HDTV, 3D capable, TV. I got this
I just purchased a Samsung HDTV, 3D capable, TV. I got this as a monitor for both playing 3D computer games (Batman: Arkham Ciity, Call of Duty Black Ops, etc) and watching 3D movies. I have Samsung 3… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a Viera TC-P65VT30 and my 3D isnt working properly.
I have a Viera TC-P65VT30 and my 3D isn't working properly. I thought it was the glasses but I took them to Best Buy and they worked fine. When I got home I turned a 3D channel on and the glasses work… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have have a Sharp Aquos LC-45gx6u Flat panel TV Im am
I have have a Sharp Aquos LC-45gx6u Flat panel TV I'm am trying to connect a PC (windows xp) to the TV's connection box via a DVI cable I have done this in the distant past, but am not now getting a p… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Once in a while, when I try to watch a 3D movie played with
Once in a while, when I try to watch a 3D movie played with a 3D blu ray player, the 3D glasses lock up (one side stays dark). If I switch to 3D via the satellite, the 3D glasses start working just fi… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Have LED 3d 8000 46 and cant get my 3d glasses to link with
Have LED 3d 8000 46" and can't get my 3d glasses to link with TV. I have a ps3 for my 3d player. Any Ideas? Reset the glasses several times. Tried diffrent distances from the TV. Notta.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
3D issue I have a new Mitsubishi 65838 TV and Viewsonic DLP
3D issue: I have a new Mitsubishi 65838 TV and Viewsonic DLP Link 3D glasses. When watching 3D sources so far (both Blu-Ray Frame packing and Cable top and bottom) One eye is considerably darker than … read more
Chuck Williams
Chuck Williams
Freelance Electronics Technician
Vocational, Technical or Trade Scho
3,774 satisfied customers
just bought 55in samsung 3d tv. works great with blu ray 3d
just bought 55in samsung 3d tv. works great with blu ray 3d but can't make it convert 2d to 3d as is advertised. did i miss a button?… read more
Steve
Steve
Chief Engineer
9 satisfied customers
i have a hlt5089s dlp tv purchased tridef 3d package, software
i have a hlt5089s dlp tv purchased tridef 3d package, software seems to working fine cables are hooked up correctly and when i hit 3d button it says not available all i can figure is bad emitter or no… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x