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I just got a sharp Roku TV, I ran the setup and nothing will…

Customer Question
I just got a...

I just got a sharp Roku TV, I ran the setup and nothing will connect. It is hooked to the internet

Technician's Assistant: How old is your Roku?

Just git it today

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No, it scrolls thru channels but won't connect

Technician's Assistant: How long has this been an issue with your Roku? What happened right before this?

I just plugged it in today

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I just plugged it in and it won't connect

Submitted: 8 months ago.Category: TV
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Answered in 3 hours by:
12/18/2017
TV Technician: Dan, Broadcast Engineer replied 8 months ago
Dan
Dan, Broadcast Engineer
Category: TV
Satisfied Customers: 2,606
Experience: I am a member of The Society of Broadcast Engineers for a local CBS station
Verified

Hello and welcome to JustAnswer, I look forward to assisting you today. Have you created a Roku account?

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TV Technician: Dan, Broadcast Engineer replied 8 months ago

Please let me know if you still require assistance by responding here and I will reply back as soon as possible.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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