TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have 3 TC-L42E60E TV's. on one of them the horizontal

Customer Question
I have 3 TC-L42E60E...

I have 3 TC-L42E60E TV's. on one of them the horizontal picture extends beyond the TV. How can I adjust the width to bring the screen into the frame? The people sure look fat!

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Panasonic TC-L42E60E

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue with your TC-L42E60E? What happened right before this?

It may have happened gradually.

Submitted: 8 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 9 minutes by:
12/17/2017
TV Technician: Nathan, Installer replied 8 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,375
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

What content are you watching? Cable/satellite, dvd, apps, etc when this happens?

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My picture is half the screen...a power outage may have
My picture is half the screen...a power outage may have occurred...I think my model is TH37P025.... how do I get a full screen on cable? … read more
Nathan
Nathan
Installer
31,375 satisfied customers
The picture on my vizio tv extends beyond the sides of the
The picture on my vizio tv extends beyond the sides of the screen. I cannot get back to normal hd width … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Can I get a replacement power cord for my tv? The current
can I get a replacement power cord for my tv? The current one isn't snugg into the tv and conseqently, the picture flickers and blanks out when I walk across the room? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
My tv picture makes people look short and fat I cannot find
my tv picture makes people look short and fat I cannot find the original remote because it was lost when a tree fell on my house during a hurricane I have tried "aspect'" which doesnt solve the proble… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a Samsung ua46d6000 and the picture has started
I have a Samsung ua46d6000 and the picture has started freezing up, but the sound is fine. The picture refreshes every couple of minutes, but only to another frozen image; no "moving picture". The fro… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
How do I adjust the horizontal hold on my TC-P65S60 TV? The
how do I adjust the horizontal hold on my TC-P65S60 TV? The picture cuts of the right side of the screen, i.e. the frame is orientated too far to the left… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a proscan 36" tube tv the vertical needs adjusting, I have the original remote
I have a proscan 36" tube tv the vertical needs adjusting, I have the original remote, how do I accomplish that? mY REMOTE MAY NOT BE WORKING CORRECTLY, Can I accomplish this manually… read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
I have a Sharp 50 in. Smart LED (one year old). There is now
I have a Sharp 50 in. Smart LED (one year old). There is now a thin horizontal line across the top (1/16 in.). Is there any way to adjust it out.… read more
Nathan
Nathan
Installer
31,375 satisfied customers
Hello, I would like to know if there is any way to adjust the
Hello, I would like to know if there is any way to adjust the width of the picture on a CRT TV? The TV's brand is National (who later became Panasonic) but it is old, probably from the 1980s or even 7… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Is there a time frame to expect an answer. Last week each response
Is there a time frame to expect an answer. Last week each response was less than 15 minutes.… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
We just bought a Panasonic Plasma TC-P50ST50...when viewing
We just bought a Panasonic Plasma TC-P50ST50...when viewing 4:3 aspect, the outside edge on either side has gray panels. How do you set them to black? My wife is a photographer and presents DVD slide … read more
Steve
Steve
Chief Engineer
9 satisfied customers
My RCA D52W23 has what I thought was a convergence problem.
My RCA D52W23 has what I thought was a convergence problem. Blurry misaligned colors and curved picture on the sides and corners led me to replace the three fuses and resolder the flyback twice. I the… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Same TV Panasonic CT-32HXC43 HDTV. I can not change the Aspect
Same TV Panasonic CT-32HXC43 HDTV. I can not change the Aspect using the remote, the picture is too large for the screen. We used to have a Width control in the old days. How can I fix this. (The Aspe… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
Hello..I just bought a panasonic TC-P50UT50 Plasma TV. While
Hello..I just bought a panasonic TC-P50UT50 Plasma TV. While unpacking it, I scratched the screen. I've tried the petroleum and q-tip method but this scratch is a little deeper so this is not working.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
our sharp aquos tv has some horizontal white lines that occur
our sharp aquos tv has some horizontal white lines that occur about half way down the right side of the screen. there are 4 or 5 lines of varying lengths and widths. they do not extend beyond the cent… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
I want to buy a panasonic 32 inch TV but I need to know how
I want to buy a panasonic 32 inch TV but I need to know how wide the base is so I will know if it will fit on the stand that I have. Also since I am not up on the newest stuff I just waht a tv that is… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
We have a Philips 42 Plasma TV. We have set the viewing mode
We have a Philips 42" Plasma TV. We have set the viewing mode on "Automatic" as it best accommodates the different viewing modes to fit our screen. The problem is that the picture goes into what I can… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
My 32 Magnavox tv is around 10 or 12 years old. For quite
My 32" Magnavox tv is around 10 or 12 years old. For quite some time the bottom of the picture appears to be cut off. When the news and/or weather updates scroll across the bottom of the screen only t… read more
Livep9
Livep9
Correctional Officer
Vocational, Technical or Trade Scho
226 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x