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Cannot change channel on television. Keeps offering Chill on…

Customer Question
Cannot change channel on...

Cannot change channel on television. Keeps offering Chill on channel 257

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Have had nothiong bnujt trpouble since sweityching olver to DirectV. What seems to be theproblem that I can't get shgows. Alkso wghile stgreaming the show will stop in the middle od the movie aqnd start all overf from the beginning abain.

Technician's Assistant: The TV Technician will be able to walk you through that. Anything else you want the TV Expert to know before I connect you?

Thereis no service.tech available till tuesday.

Submitted: 7 months ago.Category: TV
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Answered in 3 hours by:
12/17/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,621
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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