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I have a smart LG TV 42 inch suddenly the screen became

Customer Question
I have a smart...

I have a smart LG TV 42 inch suddenly the screen became black, but there is sound

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your 42?

Yes, HDMI cable and A/V jacks plugged in

Technician's Assistant: Was there a power outage recently?

No

Submitted: 8 months ago.Category: TV
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Answered in 1 hour by:
12/17/2017
TV Technician: Nathan, Installer replied 8 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 31,431
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you please tell me the actual model number of the tv? You'll find that on a sticker on the back.

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