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I have a Panasonic Plasma TV, TH-42PD50OU. When hooked up…

Customer Question
I have a Panasonic...

I have a Panasonic Plasma TV, TH-42PD50OU. When hooked up via HDMI the sound intermittently drops off. Is there a fix?

Technician's Assistant: What Panasonic model do you have? How old is it?

Panasonic TH-42PD50OU, 2006

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Just HDMI

Technician's Assistant: How long has this been an issue with your TH-42PD50OU? What happened right before this?

We were using the component inputs which were and are fine. Only does this with HDMI

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

That is it

Submitted: 8 months ago.Category: TV
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Answered in 2 minutes by:
12/16/2017
TV Technician: Shahid, Technician replied 8 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,489
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need more info to troubleshoot the problem.
- What video devices/ sources (such as cable box DVD player etc) are connected to the HDMI input of TV and does the problem occur on all video input sources?

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