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Well same problem as the question on my left but get

Customer Question
Well same problem as...

Well same problem as the question on my left but get absolutely nothing at all .

Technician's Assistant: What's the brand and model number of your TV? How old is it?

JVC FLAT SCREEN 55 IN JUST A MINUTE ON THE MODEL NUMER

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

ABOUT 4 YEARS OLD

Technician's Assistant: How long has this been an issue with your JVC? What happened right before this?

ON LAST NIGHT BUT MY WIFE WAS DUSTING BEHIND THE TV PUTTING UP CHRISTMAS STUFF . bUT NO PROBLELS UNTIL SHE TRIED TO TURN IT ON

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

We give me a minute I get a model number . I have power and a meter to check power give me one minute for a model number

Submitted: 4 months ago.Category: TV
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Answered in 5 minutes by:
12/16/2017
TV Technician: Shahid, Technician replied 4 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 12,681
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need more info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

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Customer reply replied 4 months ago
model # JLE47BC3500 never got the e-mail to log in
TV Technician: Shahid, Technician replied 4 months ago

Thanks for the info

- Does power indicator light on TV turn On solid or blink when press power button?

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Louie
Louie, Technician
Category: TV
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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