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Turns off and then on a few minutes later, then off. Samsung…

Customer Question
Turns off and then...

Turns off and then on a few minutes later, then off

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung 55" model #LN55C65OL1F

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Doesn't want to turn on

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Won't stay on any longer than 10 sec

Submitted: 7 months ago.Category: TV
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Answered in 23 minutes by:
12/16/2017
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,320
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need more info to troubleshoot the problem.
- Any idea how old is the TV and how long it has had this problem?

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Customer reply replied 7 months ago
Maybe 10 years. And just started
TV Technician: Shahid, Technician replied 7 months ago

OK, lets try easy thing first that might help...

- Have you tried to disconnect TV and cable box power cords from the power outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, please try it now and reply back with the result

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