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60 in Flat sent to me from Atlanta. Was working before

Customer Question
60 in Flat sent...

60 in Flat sent to me from Atlanta. Was working before shipment. Arrived and upon plugin no sound. Remote just cuts it on & off (sometimes). No pictuce or sound from TV

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Only connected cable. no other need for anything else

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

Just general line for Verizon plug in; should I be using HDMI?

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I have nothing else

Submitted: 8 months ago.Category: TV
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Answered in 5 minutes by:
12/16/2017
TV Technician: Jack, Technician replied 8 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
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