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My TV is fine it is my remote cannot change from hdmi1 to…

Customer Question
My TV is fine...

My TV is fine it is my remote cannot change from hdmi1 to hmdi 2 replaced the batteries but still does not work

Technician's Assistant: What is the model of your TV?

Not sure but have the remote #AK59-00172

Technician's Assistant: What menu options can you access, if any?

REPLACED BATTERIES BUT WILL NOT TURN ON

Submitted: 7 months ago.Category: TV
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Answered in 1 minute by:
12/16/2017
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,331
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this and I'll do my best to help but need more info to troubleshoot the problem.
- We can confirm the TV remote with help of cellphone camera, do you have digital or cellphone camera to try it?

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