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Can't get hd channels on my full hd hisense tv. 7 years old…

Customer Question
Can't get hd channels...

Can't get hd channels on my full hd hisense tv

Technician's Assistant: What Hisense model do you have? How old is it?

7 years old 47" full hd

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Hl19v88pz yess

Technician's Assistant: How long has this been an issue with your Hisense? What happened right before this?

Programs all other stns ok but not hd channels

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Thats it

Submitted: 7 months ago.Category: TV
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Answered in 1 hour by:
12/16/2017
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,263
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 7 months ago

How are you viewing TV services please?satellite\cable box\cable straight no box\antenna\streaming service?

Had the set previously worked OK?

Anthony

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Customer reply replied 7 months ago
Antania
Customer reply replied 7 months ago
No
TV Technician: Anthony_Infotech, Technician replied 7 months ago

Have you tried a sweep tune of the set using the auto-tune feature?

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Customer reply replied 7 months ago
Please cancel this order. I am getting no where with this problem. Thank you Sonny
Customer reply replied 7 months ago
Refund my credit card. Not happy
Customer reply replied 7 months ago
No more help needed just a refund
Customer reply replied 7 months ago
No more thank you. Just a refund.
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