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My sony TV remote wont allow me to change stations or switch…

Customer Question
Hi my sony TV...

Hi my sony TV remote wont allow me to change stations or switch to DVD etc

Technician's Assistant: What is the model of your TV?

SONY bravo - about 10 years old

Technician's Assistant: What menu options can you access, if any?

None - only the volume and on / off botton are working

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No thanks

Submitted: 7 months ago.Category: TV
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Answered in 31 minutes by:
12/16/2017
TV Technician: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer. My name is ***** ***** I'll be assisting you with your question regarding your "...sony TV remote..."

Initially, re-confirm and post back with the complete model number of the Sony TV and/or remote commander.

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Louie, Technician
Category: TV
Satisfied Customers: 3,022
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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