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Just bought a vivitek qumi model q3plus-rd to use with my…

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Just bought a vivitek...

Just bought a vivitek qumi model q3plus-rd to use with my MacBook Pro Touch Bar OS 10.13.1. Can not get out put (see a screen projected but no control, remote came with CR2032, replaced with cr2025 per manual.

Technician's Assistant: Have you tried a PRAM reset on your MacBook Pro (rebooting and holding down Command, Option, P, and R)? Or rebooting in Recovery Mode (holding down Command and R)?

Will do.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just bought a vivitek qumi model q3plus-rd and trying to get it to work on my MacBook Pro touch bar 10.13.1. About an hour ago someone suggested I restart using command r and went on to reinstall my system ( I have time machine!). Likely issue is something simple.

Submitted: 8 months ago.Category: TV
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Answered in 2 days by:
12/17/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,820
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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