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IT IS MY DELL W4200 PLASMA TV IT IS GETTING TO WHERE IT IS…

IT IS MY DELL...

IT IS MY DELL W4200 PLASMA TV IT IS GETTING TO WHERE IT IS HAVING A HARD TIME POWERING UP ANY SUGGESTIONS

Technician's Assistant: How old is your W4200?

13 YEARS

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I HAVE TO KEEP UNPLUGING IT UNTIL I FINALLY GET IT POWERED UP

Technician's Assistant: How long has this been an issue with your W4200? What happened right before this?

ABOUT A WEEK JUST STARTED HAPPENING

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Answered in 4 minutes by:
12/15/2017
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,665
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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When the set does not power up right away, does it make any click sounds, or does the power light start blinking?

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Customer reply replied 4 months ago
It makes a click sound

Thank you. That click is a relay on the power board, and generally takes longer to power up when the Mainboard turn on command is starting to fail (which is caused by the EEPROM). That said, there aren't any pushbutton fixes for this as you likely surmised. Are you looking to repair this yourself or are you looking to see how much this would cost to repair at a shop?

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That click is a relay on the power board, and generally takes longer to power up when the Mainboard turn on command is starting to fail (which is caused by the EEPROM). That said, there aren't any pushbutton fixes for this as you likely surmised. Are you looking to repair this yourself or are you looking to see how much this would cost to repair at a shop?

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Are you still there? Do you need assistance with this?

Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,665
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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Electrotech2017
Electrotech2017, Audio and Video Technician
Category: TV
Satisfied Customers: 522
Verified
Phone call session started

Thank you.

Unfortunately this indicates the set's Mainboard is failing and needs to be replaced. This is a "plug and play" part- meaning no soldering or special tools are needed to replace it. Only a screwdriver and about a half hour of your time. That part can be purchased for your set at the link below:

https://gopartserv.com/products/00-v0801-00a-ce-80v08-100-dell-main-board-w4200hd?utm_medium=cpc&utm_source=googlepla&variant=12916267588&gclid=Cj0KCQiA38jRBRCQARIsACEqIespFY5XuBhxQ_8ULudmTtmKAoVQwuzKCXtQ8w2SvGsvvi8Fompvi4YaAgr7EALw_wcB

Alternatively, if you're not comfortable with this type of work, then at a shop this is $200-$250 parts and labor, and if you'd like to inquire on repairs, or seek a 2nd opinion, you can use the link below to locate a shop in your area if you'd like:

http://www.tvrepairpros.com

Other than that, I'm sorry for the bad news and wish there were a quick fix.

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Aric
Aric
Aric, Technician
Category: TV
Satisfied Customers: 46,665
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Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company

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