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We have Sony smart tv and Bose Lifestyle DVD system. I have…

Customer Question
We have Sony smart...

We have Sony smart tv and Bose Lifestyle DVD system. I have audio need to get the back speakers of the surround sound to work with the tv. Playing music is fine.

Technician's Assistant: What Sony model do you have? How old is it?

1 year Sony Bravia

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

We only have the Bose hooked up no other inputs and yes the menu works

Technician's Assistant: How long has this been an issue with your Bravia? What happened right before this?

They did not work when we switch tvs we ha,d a older Sony Bravia then the new Sony Bravia smart tv

Submitted: 7 months ago.Category: TV
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Answered in 4 hours by:
12/15/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,631
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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