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Having trouble with channel programming. Model # M320NV, NOT…

Customer Question
Having trouble with channel...

Having trouble with channel programming

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Model # M320NV, NOT SURE OF AGE....HAND ME DOWN

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

NO...CANNOT GET REMOTE CONTROLLER TO WORK

Submitted: 2 months ago.Category: TV
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Answered in 2 minutes by:
12/14/2017
TV Technician: Nathan, Installer replied 2 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 28,002
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

What is connected to the tv? Antenna, basic cable, cable/satellite box, etc?

What controller are you using?

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Customer reply replied 2 months ago
basic cable
Customer reply replied 2 months ago
okay
Customer reply replied 2 months ago
I am still waiting for NATHAN or SOMEONE to help me
TV Technician: Nathan, Installer replied 2 months ago

My apologies for the delay. The site is not quite instant, but please try to send only a single response and allow me time to receive it and respond back; multiple messages can get lost in the queue and further delayed. I'm only just now getting all your messages.

To confirm, you have coax only directly from the wall to the tv, there is no box involved.

What remote are you using here?
Who provides your cable service?

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TV Technician: Nathan, Installer replied 2 months ago

Hello, it appears your question is still open.
Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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