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The sound is distorted. I will go and check now. All black…

Customer Question
The sound is distorted ...

The sound is distorted

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

I will go and check now

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

All black except one white I rang yesterday and was given some istrutions with a reset, but after a few minutes the distortion returned. I believe all cabes connected codrrectly. nothing has changed

Submitted: 7 months ago.Category: TV
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Answered in 2 hours by:
12/14/2017
TV Technician: Richard, Technician replied 7 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 47,125
Experience: Avid TV Technician
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What is the make and model of the unit with the issue?

Please let me know

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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