TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

The sound is distorted. I will go and check now. All black…

Customer Question
The sound is distorted ...

The sound is distorted

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Yes

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

I will go and check now

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

All black except one white I rang yesterday and was given some istrutions with a reset, but after a few minutes the distortion returned. I believe all cabes connected codrrectly. nothing has changed

Submitted: 2 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 2 hours by:
12/14/2017
TV Technician: Richard, Technician replied 2 months ago
Richard
Richard, Technician
Category: TV
Satisfied Customers: 42,157
Experience: Avid TV Technician
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What is the make and model of the unit with the issue?

Please let me know

Thank you

Ask Your Own TV Question
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I am unable to reach the "ROKU" and the HDMI there is a
I am unable to reach the "ROKU" and the HDMI there is a message on both "no signal (is it on)Everything works?i am unable to reach the regular channels without the HDMI… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Sanyo dp42841 has good picture but distorted sound. I've
Sanyo dp42841 has good picture but distorted sound. I've replaced the main board, speakers and the power supply board with no change … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
The HDMI capability on all 3 HDMI outlets on my Vizio TV are
The HDMI capability on all 3 HDMI outlets on my Vizio TV are not working. What should i do? … read more
technicalcat
technicalcat
Computer Science
839 satisfied customers
HDMI cable is in the HDMI 1 position but not working.
HDMI cable is in the HDMI 1 position but not working. Something that says ViA is on … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,657 satisfied customers
I purchased an HDMI cable along with an Apple HDMI to
I purchased an HDMI cable along with an Apple HDMI to Lighting adapter so I can view shows from my Ipad. It worked fine for a couple of days then all of the sudden it stopped working. I've tried unplu… read more
Richard
Richard
Technician
42,157 satisfied customers
Picture is so distorted you can't tell anything about what's
Picture is so distorted you can't tell anything about what's on. Colors are wavy. Sound is ok. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
I have a TC-P60UT50 and the sound is distorted especially at
I have a TC-P60UT50 and the sound is distorted especially at low volume. I tried using DVD's on my Blue-Ray Disc player (model DMP- BDT330) which is connected to the TV with a HDMI wire, through NetFl… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
328 satisfied customers
No Signal” response for anything hooked to the HDMI
No Signal” response for anything hooked to the HDMI connectors. A coaxial antenna allows local tv & The Ethernet allows Netflix. No Roku. No Blu-Ray. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,657 satisfied customers
Speakers all of a sudden are distorted, like they are under
speakers all of a sudden are distorted, like they are under water or in a barrow. vol goes up and down so does noise. when muted distorsion is muted also. At the same time my closed captioning is on b… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,125 satisfied customers
DVD not showing on any hdmi inputs but laptop with hdmi
DVD not showing on any hdmi inputs but laptop with hdmi cable works fine. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
The sound is distorted. I will go and check now. All black
all black except one white I rang yesterday and was given some istrutions with a reset, but after a few minutes the distortion returned. I believe all cabes connected codrrectly. nothing has changed… read more
Richard
Richard
Technician
42,157 satisfied customers
It keeps switching from hdmi 1 to hdmi 3 without me doing
it keeps switching from hdmi 1 to hdmi 3 without me doing anything … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
My TV will not stay on HDMI 1. It will go to HDMI 2 or I can
My TV will not stay on HDMI 1. It will go to HDMI 2 or I can move it to HDMI 3. But I can't get a picture on HDMI 1. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
The picture is distorted and blurry. Model tr4206 just
Yesterday was the first time I turned on the set and the problem existed immediately … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,657 satisfied customers
I have a 52" samsung speaker is distorted no repair service
I have a 52" samsung speaker is distorted no repair service in our area. How can I tell if speaker or some thing else… read more
Cabletech
Cabletech
High School or GED
140 satisfied customers
The tv has a,, and pink distortion on the right side. It's a
The tv has a white, green, and pink distortion on the right side … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,499 satisfied customers
I have a Sharp Aquos smart TV. The speakers are distorting
I have a Sharp Aquos smart TV. The speakers are distorting sound. Is this a known problem and is there a fix. Thanks … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I'm getting pixilated (horizontal) distortion on some
Hi I'm Richard and I'm getting pixilated (horizontal) distortion on some channels. Ive detached and cleaned the y ribbons. whats likely to be the cause ?? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,125 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x