TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Louie is supposed to be working on my question: new SAmsung…

Customer Question
Louie is supposed to be...
Louie is supposed to be working on my question: new SAmsung 24 in TV The TV has Spanish ( beleived) and unable to locate directions to get it into English. Need some simple directions how to accomplish the TV into an English mode.
Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 28 minutes by:
12/14/2017
TV Technician: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi, my name is ***** ***** I'll be assisting you with your question regarding your "...UN24M4500AF..."

Ask Your Own TV Question
Customer reply replied 7 months ago
ok
TV Technician: Louie, Technician replied 7 months ago

Initially and to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

Ask Your Own TV Question
Customer reply replied 7 months ago
This is a new ste. there has to be simple direction to change the tv to English-perhaps I need to return it!
TV Technician: Louie, Technician replied 7 months ago

I understand.

Is there a HOME or MENU button on the remote?

If yes, what is displayed / selection ?

Ask Your Own TV Question
Customer reply replied 7 months ago
Nothing . Plug it in and Bingo-a foreign language. There are no directions in the manual and how do you do anything if you can not read the text on the TV screen??
TV Technician: Louie, Technician replied 7 months ago

On the remote the HOME button would look like a house. Can you try pressing this?

Ask Your Own TV Question
Customer reply replied 7 months ago
If you cannot supply me with some direct information-I see no need to discuss the issue further.
TV Technician: Louie, Technician replied 7 months ago

On the remote, the HOME button would look like a house while the work MENU would be for the menu button. Can you try pressing this?

Ask Your Own TV Question
TV Technician: Louie, Technician replied 7 months ago

Perhaps better yet, please post back with clear pictures of the screen display "...foreign language..." Click HERE.
http://ww2.justanswer.com/help/how-do-i-send-photo-or-file-expert-hl
These pictures would then serve as common references allowing me to see what you are seeing.

Ask Your Own TV Question
Customer reply replied 7 months ago
there are three things showing: Guia, Lista de canales Administrador d...
Now what
TV Technician: Louie, Technician replied 7 months ago

Please select "Guia" as it would be Guide.

Ask Your Own TV Question
Customer reply replied 7 months ago
Nothing happens when you click on Guia
Customer reply replied 7 months ago
I'm not satisified with your approach.
You seem to making a simple " problem" very difficult.
Perhaps Samsung need to get the unit back!! Thank ylou for your time
TV Technician: Louie, Technician replied 7 months ago

I understand.

Ask Your Own TV Question
Customer reply replied 7 months ago
Lets close this conservation and non productive efforts.
TV Technician: Louie, Technician replied 7 months ago

As I cannot see what you are seeing then I would have to rely on your description and replies hence the back and forth question and answer.

Yes please; Lets close this conservation and non productive efforts

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Just gave up new samsung tv 24" to hard to setup bad. Want
just gave up new samsung tv 24 " to hard to setup bad … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Need help with my tv. It's in Spanish and I can't figger out
Need help with my tv. It's in Spanish and I can't figger out how to switch to english … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I HAVE CLOSED CAPTIONING IN SPANISH ANS WANT I IN ENGLISH.
i HAVE CLOSED CAPTIONING IN SPANISH ANS WANT I IN ENGLISH … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Samsung Ultra def, smart tv-65 in curved screen,
I have a Samsung Ultra hi def, smart tv-65 in curved screen, model # UN65KU65ODF. … read more
Harry
Harry
2,054 satisfied customers
I Bought a Samsung 65 inch tv this past Sunday. My problem
i Bought a Samsung 65 inch tv this past Sunday. My problem is everything is in Spanish which I don't speak. I need help in changing the settings to English. Thanks, Tom … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Regular tv programs suddenly come out in Spanish when
Regular tv programs suddenly come out in Spanish when ordinarily are completely in English. Is that something to do with the remote that I did? … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
51 satisfied customers
I bought my Samsung uhd tv model UE40JU6500K xxc in Spain
I bought my Samsung uhd tv model UE40JU6500K xxc in Spain where I live. My problem is that I can't change the written language from Spanish to English. The audio I've changed OKAY. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
New remote. cannot get language to change to english,
new remote. cannot get language to change to english … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Suddenly my vizio TV shows its messages in Spanish. What
Suddenly my vizio TV shows its messages in Spanish. What have I done, and how do I get English? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I have a Samsung smart tv un78ks9800 I am unable to change
I have a Samsung smart tv un78ks9800 I am unable to change the web browser from Spanish to English. need help … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
My samsung tv switches to Spanish on some stations but on
my samsung tv switches to Spanish on some stations but on the menue it says english … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
A number of the sports and movie channels on my TV are
A number of the sports and movie channels on my TV are delivering Spanish-language audio. I'd like to get back to English. How do I do this? TV is a Samsung ultra HD. I have the black Comcast cable re… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
I have an old 19" TV (box type bought before HDTV came
Hi, I have an old 19" TV (box type bought before HDTV came ) which quit (I think) this morning as the screen showed no pictures except a thin horizontal line across the TV. Am I correct to guess that … read more
Louie
Louie
Technician
Associate Degree
3,022 satisfied customers
Some items on the menu are greyed out on my Viewsonic N3766w
Some items on the menu are greyed out on my Viewsonic N3766w lcd tv. I need to change the language from spanish to english. Is there a way? I have tried everything!… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I did a scan and had 13 stations available, but when I punch
I did a scan and had 13 stations available, but when I punch up Channel 3 for example, I get nothing on 3.0 and when I push the channel up button, the message comes on in Spanish. Why can't I get Engl… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
How Do I Remove Spanish Language From My Hbo And Hbohd I
How Do I Remove Spanish Language From My Hbo And Hbohd ? I Am Unable Switch To back to english… read more
Allen
Allen
Broadcast Consultant
Associate Degree
676 satisfied customers
TV model AV32050 (a great TV enen though it is 10 years old)
TV model AV32050 (a great TV enen though it is 10 years old) some stations, the audio has switched from English to Spanish (except for the commercials) , and some stations have no audio, not even the … read more
euro-pro llc
euro-pro llc
Technician
Associate Degree
1,128 satisfied customers
I have a Sharp LCD where some channels dont have ...
I have a Sharp LCD where some channels don''t have any sound. When I turn to the channel...you hear the sound start and then it cuts off. As time goes by, more channels become affected. I''ve evn had … read more
Edward
Edward
Retired /Self employed
High School or GED
5,933 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x