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The same as all others. I turn on the TV and no picture. I…

Customer Question
Hi, The same as...

Hi, The same as all others. I turn on the TV and no picture. I unplugged everything for 24hrs. Still nothing...

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes, I unplugged them also

Technician's Assistant: Was there a power outage recently?

Yes

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

YES, I will pay only if Fixed!!

Submitted: 2 months ago.Category: TV
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Customer reply replied 2 months ago
Hi 401 766 2621
Answered in 3 hours by:
12/14/2017
TV Technician: Harry, Customer Service replied 2 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 1,034
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
Het Boss!! Yes, I'm still looking for assistance!!
TV Technician: Harry, Customer Service replied 2 months ago

On the TV, you should see an INPUT button..

Keep pressing that button to try each input option and see if it shows a picture

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Customer reply replied 2 months ago
Hi, It doesn't seem to be working
TV Technician: Harry, Customer Service replied 2 months ago

What do you have connected to your TV that you will be using to watch?

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Customer reply replied 2 months ago
Hi, I havean xbox I can plug in!
TV Technician: Harry, Customer Service replied 2 months ago

So, you have nothing plugged into the TV at the moment to watch with?

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Customer reply replied 2 months ago
No, I can hear it come on, but no picture
Customer reply replied 2 months ago
still nothing
TV Technician: Harry, Customer Service replied 2 months ago

There won't be a picture if you have nothing connected to the TV to make a picture appear on the screen.

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Customer reply replied 2 months ago
I plugged the XBOX in, but didn't get a picture
TV Technician: Harry, Customer Service replied 2 months ago

Did you change the INPUT to the correct HDMI input for the XBOX?

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Customer reply replied 2 months ago
I'm getting sound, put everything plugged in like in the past. I keep pushing the input but nothing
TV Technician: Harry, Customer Service replied 2 months ago

Did you change the INPUT to the correct HDMI input for the XBOX?

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Customer reply replied 2 months ago
I cant get a picture...
TV Technician: Harry, Customer Service replied 2 months ago

Did you change the INPUT to the correct HDMI input for the XBOX?

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Louie
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Category: TV
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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