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I can't locate where the power adapter plugs into the tv.

Customer Question
I can't locate where...

I can't locate where the power adapter plugs into the tv.

Technician's Assistant: Is your TV connected to a surge protector or power strip?

The power adapter is plugged into the surge protector.

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

The problem is that I can't see where I should plug the adapter into the body of the tv, so the adapter is connected only to the surge protector, but no power is making it to the tv. My question is: where is the opening in the tv for the adapter to attach.

Submitted: 8 months ago.Category: TV
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Answered in 5 minutes by:
12/13/2017
TV Technician: Jack, Technician replied 8 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be assisting you.
Please note that I am an independent tech. that depends on your positive rating to get paid by this website .
That being said , a few questions coming up
Please let me know when ready to proceed ,send me a hello .
Also ,Could you please give me the model number written on the tv`s back cover ?

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Customer reply replied 8 months ago
INSIGNIA 32" TV & DVD Combo
TV Technician: Jack, Technician replied 8 months ago

Yes but insignia models usually start with NS......

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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