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I have been able to control tv thru the remote and now I…

Customer Question
I have been able...

I have been able to control tv thru the remote and now I have to use the tv remote to turn it on and adjust volume. i do not know how to reset the remote back to this.

Technician's Assistant: Are all the cables at the back of your TV connected tightly to the right sockets?

Yed

Technician's Assistant: What type of input cables are you using: HDMI, RCA (red, yellow, and white cables), S-Video, or something else?

Wait I have to check.

Submitted: 7 months ago.Category: TV
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Answered in 6 hours by:
12/14/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,616
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
Not sure. I printed manual on remote and have not checked it out yet.
Customer reply replied 7 months ago
Not ready to call until I read manual
Customer reply replied 7 months ago
Signing off now. Thank you
TV Technician: Harry, Customer Service replied 7 months ago

Let me know when you are ready to continue

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Customer reply replied 7 months ago
I will not be ready to contact until I have reviewed manual. Thank you
TV Technician: Harry, Customer Service replied 7 months ago

Thank you

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Customer reply replied 7 months ago
I do not want live phone call. Do not send additional texts
TV Technician: Harry, Customer Service replied 7 months ago

I must reply back to each of your messages.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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