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We are not able to connect at all. Just have a disc spinning…

Customer Question
Hi , we are...

Hi , we are not able to connect at all. Just have a disc spinning in the middle of tv

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

I am a complete moron with tech stuff. Bought this 12 mths ago . Was the more expensive version????

Technician's Assistant: When did you last reboot?

Have never done that

Submitted: 8 months ago.Category: TV
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 9 hours by:
12/13/2017
TV Technician: Anthony_Infotech, Technician replied 8 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,390
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 8 months ago

Is this a TV you are referring to please?

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Customer reply replied 8 months ago
Hi ,I was able to fix the problem.
Please cancel my request .
Thanks ,Susie
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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