TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

Why is it everytime my power goes off or i unplug my plazma…

Customer Question
Why is it everytime...

Why is it everytime my power goes off or i unplug my plazma tv it takes days before it will come back on

Technician's Assistant: What's the brand and model number of your TV? How old is it?

It been doing it since i bought it new i should have sent it back let me check

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Tcp50x5

Technician's Assistant: How long has this been an issue? What happened right before this?

Nothing happen works fine till you unplug it

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Then it takes days before it will come back on

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 6 minutes by:
12/13/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,850
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 7 months ago

Unfortunately, the issues you are experiencing are symptomatic of an internal hardware defect, meaning a faulty power supply or main/control board, though there are many possible failure points. This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc).

This could also be the result of age related wear and tear; as a 2012 model tv, that type of failure wouldn’t be surprising. This tv is past its service life at this point and plasma technology is long obsolete (this is the last one they made).

There is one step you can take here, both as a possible fix, as well as a diagnostic evaluation:
1) Unplug the power cord from the outlet

2) Wait at least 1 hour (60+ Minutes)

3) Press and hold the power button (on the set, not the remote) for 60 seconds
4) Keep holding power button while plugging back in, and for another 60 seconds after. When plugging back in, go directly to the wall outlet, bypassing any power strips or surge protectors.

If this reset process does not work, it would unfortunately confirm an internal hardware failure.

This is something that would require repairs to correct; if you're thinking about a do it yourself repair, you'll need to be comfortable and skilled with electronics repairs, which could include dismantling the set (removing the back panel of the tv), diagnostics testing with a multimeter, changing out boards as needed, and possibly desoldering/removing and soldering/replacing individual components.

If you’re considering repair at a local shop, you’ll find a typical repair to be around $300 for diagnostics, parts, and labor.

Of course you could continue using it as-is, but I would expect the problem to worsen over time until it won't turn on at all.

For a tv of this size/age however, replacement will make more sense. You can get a brand new LED tv with a fresh warranty in the $400 range.

Another alternative you could consider, if you have frequent outages, would be to plug the tv into a battery backup system: http://amzn.to/2AyuR1V

that is more of a band-aid and not really fixing the actual problem, but would prevent the outage from happening in the first place so the tv wouldn't be impacted.

I can help you with finding parts, finding a repair shop, or recommending replacement options, if desired.

My apologies for the news,

Nathan

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,850
30,850 Satisfied Customers
Experience: Custom home theater installer, authorized dealer top brands.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My plasma tv is suddenly having a screen freeze up, I get
My plasma tv is suddenly having a screen freeze up, I get the continuing audio and audio on changing to new channels with the frozen picture, have Comcast. … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
TV won't display picture. Stay black!! Even though cable
TV won't display picture . Stay black!! Even though cable works on other tv in house … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Have a ln40a540p2f tv and the picture won't come on the
Have a ln40a540p2f tv and the picture won't come on the tuner and sound works fine I unplugged it and when I plugged it back in everything was fine till I turned it off took the back off don't see any… read more
Nathan
Nathan
Installer
Bachelors of Science
30,850 satisfied customers
I have a plasma 42 inch TV that when we unplug it it will
I have a plasma 42 inch TV that when we unplug it it will not work again for three days … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Everytime I try to turn the tv on it lights up then goes
Hi Pearl Everytime I try to turn the tv on it lights up then goes dead. After 6 or so try's it will come on and stay on. ????? … read more
Nathan
Nathan
Installer
Bachelors of Science
30,850 satisfied customers
Panasonic TH-42PX60U issue - power on follwed by 10 blinks
Panasonic TH-42PX60U issue - power on follwed by 10 blinks of LED which repeats afetr a few seconds, but screen does not power up … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
Sharp aquos LC-60le831u tv has cable guide on the screen
Sharp aquos LC-60le831u tv has cable guide on the screen when I enter the station I want the sound is there but the screen goes black … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a two and half year old Samsung 47" plazma TV which
I have a two and half year old Samsung 47" plazma TV which has been shutting itself off briefly and then back on. This happens many times a day. … read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
Panasonic won't come back on after I turned off surge
Panasonic won't come back on after I turned off surge protector 3rd times this has happen after I took it the shop the 1st time … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
my rca model d52w20 keeps shutting off and comes right back
my rca model d52w20 keeps shutting off and comes right back on. some days are worse than others.… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I bought lg 47G2 google Tv few days before. It was working
I bought lg 47G2 google Tv few days before. It was working superb for couple of days, but now Im facing small problem. When I turn on Tv, Everything comes up fine but after few seconds screen turns bl… read more
Daniel
Daniel
Electrical Engineer
Bachelor's Degree
1,072 satisfied customers
My Samsung HLT6187S with the led light engine is developing
My Samsung HLT6187S with the led light engine is developing a problem. About 2 months ago I turned it on and the picture went black after about 3 minutes. The audio was fine. Turned tv off then on and… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
I have a 2007 samsung 61 inch dlp projection tv that recently
I have a 2007 samsung 61 inch dlp projection tv that recently came out of repair for a new bulb replacement. 30 days later, the tv started turning off by itself. sometimes the picture goes off and 5-2… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a Hitachi projection TV model 61SDX01B man. date 2000.
I have a Hitachi projection TV model 61SDX01B man. date 2000. I have no audio on input video 2. Both 1 & 3 are fine. Not sure if 2 ever did work, maybe just a program problem?… read more
Joe
Joe
Associate Degree
484 satisfied customers
I just bought a RCA L26HD35D tv from Wal Mart on black Friday
I just bought a RCA L26HD35D tv from Wal Mart on black Friday of this year. 3 days ago when we turned the set on we could hear the sound but had no picture. This happened several times. We unpluged an… read more
Rod
Rod
TV & Communications Sys Repair
Graduate Certificate
2,355 satisfied customers
My name is Marie I have an Apex 51cm screen TV which I purchased
My name is Marie I have an Apex 51cm screen TV which I purchased in 2002. It has given me not a day's problem and a pleasure to watch TV on. I have it in my bedroom where I watch TV most of the time. … read more
Joe
Joe
Associate Degree
484 satisfied customers
convergence on rca r52wh74 was out.. got on this site and found
convergence on rca r52wh74 was out.. got on this site and found out that it was fl231 fusible link was bad.. turned on the tv and the picture was perfect! about five minutes later the tv shut off.. we… read more
Edward
Edward
Retired /Self employed
High School or GED
5,933 satisfied customers
I have a panasonic th37pa20 plasma tv. I bought a new wall
I have a panasonic th37pa20 plasma tv. I bought a new wall mount, took the tv down install the mount and put it on the wall and it would not turn on. At first if we took it down and turned it over a f… read more
Martin
Martin
Electrical engineer
Bachelor\u0027s Degree
708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x