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I just cancelled cable and it will pick up 3 channels with a…

Customer Question
I just cancelled cable...

I just cancelled cable and it will pick up 3 channels with a window antenna. It is apx. 9 years old, dont know the number.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Olevia apx.j 10 years old. Still works great.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Im not sure which one to put it on. Is it Tuner, component, vga hdmi ?????

Technician's Assistant: How long has this been an issue with your Olevia? What happened right before this?

I cancelled cable

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I get two channels on 'tuner' and nothing on the others. It does, however, work with my dvd's.

Submitted: 7 months ago.Category: TV
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Answered in 1 hour by:
12/12/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,750
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you tell me the actual model number of the tv?
Is the issue that you are expecting more channels?

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TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Customer reply replied 7 months ago
No thank you.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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