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I have had a SHARP analog tv o 15+ years. It has worked well…

Customer Question
I have had a...

I have had a SHARP analog tv o 15+ years

Technician's Assistant: How old is your Analog?

It has worked well and still does for 15+ years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

It is my remote that has not fully functioned in awhile. Sound control fine

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Channel control none

Submitted: 7 months ago.Category: TV
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Answered in 1 minute by:
12/11/2017
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,307
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help but need more info to troubleshoot the problem.
- Could you please get me the complete model number written on back cover or side panel of TV?
- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video input sources?

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Customer reply replied 7 months ago
the SHARP remote only control the volumeconnected devicesROKU remote 273-S100 Serial Number 744347
SONY DVDSHARP Model Number
Customer reply replied 7 months ago
not interested or willing to spend $26 .Cancel this case.
TV Technician: Shahid, Technician replied 7 months ago

Sharp TV model number would start like LC-xxxxx or some thing that I need to know

.

NOTE: Phone call or any other offer is automated and not sent by me. Feel free to ignore it if you prefer to troubleshoot the problem here in text chat.

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Customer reply replied 7 months ago
$5 is what I have agreed to pay.
TV Technician: Shahid, Technician replied 7 months ago

Please contact customer service via the following link to close this question.

http://ww2.justanswer.com/help

It seems you have paid approx $30 to the website for this chat session

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