TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

We get no picture or sound, but get 5 flashing and 3 short…

Customer Question
We get no picture...

We get no picture or sound, but get 5 long flashing and 3 short flashing

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes

Technician's Assistant: Was there a power outage recently?

None

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 1 minute by:
12/11/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be assisting you.
Please note that I am an independent tech. that depends on your positive rating to get paid by this website .
That being said , a few questions coming up
Please let me know when ready to proceed ,send me a hello .
Also ,Could you please give me the model number written on the tv`s back cover ?

Ask Your Own TV Question
Customer reply replied 7 months ago
Hello Jack, give me a second or two to get the numbers
Phillips
Model 50PF731D/37
Serial YA1B0634018481
Customer reply replied 7 months ago
No, so far no one else has figured it out and do not wish to keep paying out more money for nothing. Thank you for your trouble.
TV Technician: Jack, Technician replied 7 months ago

Sorry , was not notified of your reply

Give me a minute please

Ask Your Own TV Question
TV Technician: Jack, Technician replied 7 months ago

If that code means anything then the Philips engineers are keeping it for themselves , even the service manuals do not talk about blink codes

That is why nobody knows what it means , n repair shop we do not bother with those Philips blinking light , we simply get in there with meters and troubleshoot

Sorry but I thought we were talking about a sharp or Mitsubishi tv

I will opt out and repost your question

Perhaps someone here has something on this

Ask Your Own TV Question
Customer reply replied 7 months ago
Thank you Jack very much. You are a good honest person!!
TV Technician: Anthony_Infotech, Technician replied 7 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,267
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

If you need any help with this let me know

Anthony

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
We have a Sharp 72 inch Aquos. When we turn the television
We have a Sharp 72 inch Aquos. When we turn the television on the large Aquos logo in the center comes on. When we turn it on now, the television runs fine for less than 5 minutes at which time the lo… read more
Anthony_Infotech
Anthony_Infotech
Technician
16,267 satisfied customers
The picture quit and the power icon at the bottom of the
The picture quit and the power icon at the bottom of the screen is flashing. Neither the remote or direct power button will turn the tv off. I unplugged it from the wall and waited several minutes and… read more
Anthony_Infotech
Anthony_Infotech
Technician
16,267 satisfied customers
My sharp lc-60eq10u started flashing horizontal jagged wid
My sharp lc-60eq10u started flashing horizontal jagged wid black lines on the screen. On the menu screen which has everything across top, when it would flash the dark lines the menu would appear at di… read more
Anthony_Infotech
Anthony_Infotech
Technician
16,267 satisfied customers
Samsung PS64E550 (AUstralian model) picture and sound for a
Samsung PS64E550 (AUstralian model) picture and sound for a short while then IR LIght flashes and lose picture. Restarts but only sound. DIsconnect power for 24 hours and it works again for a short wh… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
400 satisfied customers
LG TV 47LN5700 REPLACED T-CON TV FLASHES SCREEN SHOWS LG
LG TV 47LN5700 REPLACED T-CON TV FLASHES SCREEN SHOWS LG LOGO AND GOES OFF SOUND OK LEDS FLASH AROUND PERIMETER AND THEN GOES OFF I SHORT CIRCUITED THE POWER SUPPLY BOARD AND HAD TO RESET THE HOME CIT… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a sharp lc-70eq10u smart tv and the light is flashing
Hi, my name is Joe. I have a sharp lc-70eq10u smart tv and the light is flashing no picture and no sound … read more
Anthony_Infotech
Anthony_Infotech
Technician
16,267 satisfied customers
Our 60" has a continuous flashing power button. I can get
Our 60" has a continuous flashing power button. I can get sound but no picture? … read more
Anthony_Infotech
Anthony_Infotech
Technician
16,267 satisfied customers
My name is ***** *****, i have a sharp model lc-70le650u, i
my name is ***** *****, i have a sharp model lc-70le650u, i get nothing out of it, flashes 2 long followed by 5 short flashes … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
Sony KDL-46V2500 - Standby light flashing 6 times, repeating.
Sony KDL-46V2500 - Standby light flashing 6 times, repeating. Unplugged for several minutes, Tv works for about 5-10 seconds, then same issue. Trying to find out the cause, and if this is a repair tha… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,507 satisfied customers
About 2/3 of the picture on my HD tv is dark, really dark.
About 2/3 of the picture on my HD tv is dark, really dark. The far right side is clear still. It used to switch back to normal after being on a few minutes. It would sort of flash and then the whole p… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a Samsung HLN5065W1. It is about 7 years old. This
I have a Samsung HLN5065W1. It is about 7 years old. This morning when trying to turn the Tv on, it would turn on. It made the normal turn on "dah, dah, dah" sound with the center green light flashing… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a samsung HLT6187S and i get sound but no picture and
I have a samsung HLT6187S and i get sound but no picture and when i turn on my tv the led light on the front blinks how do i get my pic back… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
my vizio has no sound. I made sure the mute wasnt on. Turned
my vizio has no sound. I made sure the mute wasn't on. Turned tv off and on many times. Unplugged tv and plugged it back in, still no sound.… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
We have a projection TV which started taking longer and longer
We have a projection TV which started taking longer and longer for the screen to come on and now we only have sound. The screen doesnt come on.… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
We have a Sony Wega proj. tv. when the power is turned on
We have a Sony Wega proj. tv. when the power is turned on we get picture and sound for about half a minute, then the tv goes blank and no audio. The power on LED flashes for a short time and then the … read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
Hello, We bought an RCA 40 flat screen TV about 3 weeks
Hello, We bought an RCA 40" flat screen TV about 3 weeks ago. We have satellite (Directv) that is hooked up to it and a VHS/DVD player. On occassion, when the tv has been on for a while, the picture s… read more
Joe
Joe
Associate Degree
484 satisfied customers
Sony XBR Digital HD Projection TV. About 10 seconds after turning
Sony XBR Digital HD Projection TV. About 10 seconds after turning on the screen flashes to blue a couple times and then it shuts off. The LED light under the screen flashes 6 times, goes off, then fla… read more
PramitP
PramitP
Self-Employed
Diploma
11 satisfied customers
We have a Sony TV KV-27FV300. The screen suddenly went dark
We have a Sony TV KV-27FV300. The screen suddenly went dark (no picture). Can it be repaired?… read more
Conrad
Conrad
Technician
Vocational, Technical or Trade Scho
946 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x