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We get no picture or sound, but get 5 flashing and 3 short…

Customer Question
We get no picture...

We get no picture or sound, but get 5 long flashing and 3 short flashing

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

Yes

Technician's Assistant: Was there a power outage recently?

None

Submitted: 2 months ago.Category: TV
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Answered in 1 minute by:
12/11/2017
TV Technician: Jack, Technician replied 2 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 10,583
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be assisting you.
Please note that I am an independent tech. that depends on your positive rating to get paid by this website .
That being said , a few questions coming up
Please let me know when ready to proceed ,send me a hello .
Also ,Could you please give me the model number written on the tv`s back cover ?

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Customer reply replied 2 months ago
Hello Jack, give me a second or two to get the numbers
Phillips
Model 50PF731D/37
Serial YA1B0634018481
Customer reply replied 2 months ago
No, so far no one else has figured it out and do not wish to keep paying out more money for nothing. Thank you for your trouble.
TV Technician: Jack, Technician replied 2 months ago

Sorry , was not notified of your reply

Give me a minute please

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TV Technician: Jack, Technician replied 2 months ago

If that code means anything then the Philips engineers are keeping it for themselves , even the service manuals do not talk about blink codes

That is why nobody knows what it means , n repair shop we do not bother with those Philips blinking light , we simply get in there with meters and troubleshoot

Sorry but I thought we were talking about a sharp or Mitsubishi tv

I will opt out and repost your question

Perhaps someone here has something on this

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Customer reply replied 2 months ago
Thank you Jack very much. You are a good honest person!!
TV Technician: Anthony_Infotech, Technician replied 2 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15,532
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

If you need any help with this let me know

Anthony

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Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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