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Just home from a trip and can't get anything on my tv. dvd…

Customer Question
Just home from a...

Just home from a trip and can't get anything on my tv. dvd box won't go off.

Technician's Assistant: Who makes your media player? How old is it?

Have a new Roku TV. Have no problem getting to my cable box but the box that shows date./station number is ***** at 2:56blue dot. Needless to say I am illiterate when it comes to these things,

Technician's Assistant: What have you tried so far with your media player?

Checked wires in back and tried to turn on with charter remote

Submitted: 8 months ago.Category: TV
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Answered in 8 minutes by:
12/11/2017
TV Technician: Aric, Technician replied 8 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,783
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 8 months ago

I need some clarification here. What "dvd box" are you referring to- do you have a brand and model number for that device?

You also mentioned your cable box (which is not a DVD box), and mentioned the box that shows date/station.....are you referring to the display window on the cable box?

Who is your cable provider (Time Warner, Charter, etc.)?

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TV Technician: Aric, Technician replied 8 months ago

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