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Snow but can see picture on 1 of 4 tv's. Model e32-d1 5

Customer Question
Snow but can see...

Snow but can see picture on 1 of 4 tv's

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Model e32-d1 5 years vizio

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes problem only on 1 of 4 TV's it's upstairs so it's a long walk

Technician's Assistant: How long has this been an issue with your E32-D1? What happened right before this?

2 days never happen before

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Not unless u have more questions

Submitted: 7 months ago.Category: TV
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Answered in 2 minutes by:
12/11/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,467
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
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I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 7 months ago

Find the original Vizio remote, locate the INPUT button and use that to select the correct Input to get your cable signal back (example: HDMI 1, HDMI 2, etc.). Let me know what happens.

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TV Technician: Aric, Technician replied 7 months ago

Find the original Vizio remote, locate the INPUT button and use that to select the correct Input to get your cable signal back (example: HDMI 1, HDMI 2, etc.). Let me know what happens.

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TV Technician: Aric, Technician replied 7 months ago

Were you able to try those steps? Are you still having the same problem?

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Customer reply replied 7 months ago
Nothing happens when i use input button. HDM2 on Dish
TV Technician: Aric, Technician replied 7 months ago

What do you mean- you're unable to select HDMI 2? That's bad news. How old is the TV?

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Customer reply replied 7 months ago
Your few minutes r up. I'm not with this run around and I'm hanging up. If I get a bill i will contest it
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