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I was moving my tv and touch button top. Now the tv is

Customer Question
I was moving my...

I was moving my tv and touch button top. Now the tv is static sound and snow picture

Technician's Assistant: Just to clarify, what's the make and model of the appliance? And has it done this before?

LC-20DH4U

Technician's Assistant: Do you plan on doing the work yourself?

I was trying to connect direct tv remote. Moved the tv and hit a boot on on top and now there is no picture

Technician's Assistant: Anything else we should know to help you best?

Static picture, I hit the channel button by mistake,

Submitted: 8 months ago.Category: TV
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Answered in 5 minutes by:
12/10/2017
TV Technician: Aric, Technician replied 8 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,823
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 8 months ago

Please double check the model number off the back of the TV and reply back with it.

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TV Technician: Aric, Technician replied 8 months ago

Are you still there?

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TV Technician: Aric, Technician replied 8 months ago

I can help you if I can look up your TV. In fact, I can tell you exactly what button to press. But when I enter the model number you posted (even in Google) I get a "does not match any records"- meaning it's one or two digits off. If you do need assistance here, simply reply back with the model number.

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