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TV went out temporarily, then permanently. I tested tv which…

Customer Question
TV went out temporarily...

TV went out temporarily, then permanently. I tested tv which is working fine when disconnected. I disconnected and reconnected all cables. Still dead. Second tv with other connection working fine. Can you test connection from your end?

Technician's Assistant: Is your TV connected to a surge protector or power strip?

There's a red reset button which I pushed. No result.

Technician's Assistant: Have you tried to power reset your TV (unplugging the power for 1-2 minutes, then plugging it back in)?

Yes

Submitted: 7 months ago.Category: TV
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Answered in 1 minute by:
12/10/2017
TV Technician: Shahid, Technician replied 7 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,300
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hello, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.
- Could you please get me the complete model number written on back cover or side panel of TV?

- Does power indicator light on TV turn On solid or blink when press power button?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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