TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

The electricity was down this morning and it has now come…

Customer Question
The electricity was down...

The electricity was down this morning and it has now come back on but I don't ha 've my cable service working. Tv am

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?

How would I know what to look for???

Technician's Assistant: Was there a power outage recently?

Yes, this morning there was. Electricity came back on but not the t.v. which we have to relay on cable!

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

I don't think so but I'm not the expert.

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
12/10/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
If you seem to lose me refresh your browser (F5 key )
Please send me a hello so i know you can see my reply ?

PS. Myself I do not send the phone or any offers that you may receive ,I have no control over those either, they are automated by the website and I`m not available for it at this time but another expert might be if you`d rather do this on the phone .
Otherwise you can just ignore them if you don`t want it .

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
My mother's t.v. worked fine this morning. Now it only shows
My mother's t.v. worked fine this morning. Now it only shows color bars and will not change channels, etc. I think she must have pushed a wrong button on her remote. Any ideas? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I HAVE A NEW STILL IN THE PLASTIC SCREEN WRAPPING...i PAID
i HAVE A NEW STILL IN THE PLASTIC SCREEN WRAPPING...i PAID CASH...hOWEVER i HAVE MISPLACED THE RECEIPT... … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
LG "Smart" TV app icons intermittently appear on the screen
LG "Smart" TV app icons intermittently appear on the screen -- first, vertically on the left side, then vertically on the right side, and then horizontally across the bottom. Then, a window appears on… read more
Jack
Jack
Technician
11,343 satisfied customers
The power/standby led blinks three times indicating a power
The power/standby led blinks three times indicating a power error in the service manual. The tv has been working fine except for color problems so I cleaned out the optical block polarizers/mirrors. I… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
turned t.v. on this morning. green light indicated t.v. is
turned t.v. on this morning. green light indicated t.v. is on. approx 1 min later lost pic. tried two times again same thing happened. now t.v. not responding at all. green light for power is flashing… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
i have a sony grand wega projection t.v. red light turns
i have a sony grand wega projection t.v. red light turns on to standby but t.v. will not turn on. the lamp has been replaced with new one still t.v. wont come on.… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
Toshiba Model 32HLV66 TV, relay tripping cycling on/off.
Toshiba 32HLV66 TV, was working fine. Moved. Then plugged in without surge supressor, not hooked to cable or any device. Had power outage that night,TV was plugged in only, not on. When turned on next… read more
Louie
Louie
Technician
3,022 satisfied customers
My brother fell, and I dont know what happened to the t.v.
My brother fell, and I don't know what happened to the t.v. because it did not fall, but looks like some cables came out. Now the remote will not turn the screen on when I hit the power button. It is … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have an ILO t.v. Ive been having a problem with my DVD
I have an ILO t.v. I've been having a problem with my DVD player. Whatever movie I play, there is no color, just a black and white picture. I bought a new DVD player, an upgrade and the same thing hap… read more
Bluextc89
Bluextc89
Owner
Vocational, Technical or Trade Scho
243 satisfied customers
Good morning, We turned our t.v. on this morning and all we
Good morning, We turned our t.v. on this morning and all we have is the black screen with the words vizio,it worked last night can you help us,I have tied the remote to the T.V. and the cable remote t… read more
Frank the tv man
Frank the tv man
Associate Degree
971 satisfied customers
Hi, Samsung Model LN46B550K1FXZA screen going black after a
Hi, Samsung Model LN46B550K1FXZA screen going black after a few hours powered on. Audio is fine and able to change cable TV channels and also able to toggle from TV to DVD Player using Source button o… read more
Electra-Tech
Electra-Tech
107 satisfied customers
Samsung TV HL-S5686W, Keeps turning off, changed both fans
Samsung TV HL-S5686W, Keeps turning off, changed both fans just in case, lamp works fine. Sill keeps turning off, sounds like Samsung made a lemon model or set up to not work after four or so years af… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
We have several Samsung TV sets, but the one in our living
We have several Samsung TV sets, but the one in our living room has started to shut down unexpectedly. The Model code is HLP4683wx/xaa. It will be operating fine and then the picture will click off an… read more
Steve
Steve
Chief Engineer
9 satisfied customers
My daughter unplugged the d52527 Mitsubishi rear projector
My daughter unplugged the d52527 Mitsubishi rear projector t.v. and plugged it into an extension cord- this morning i couldn't get the t.v. to stay on till i realized what had happened and then I unpl… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Magnavox Plasma T.V model #42MF130a 37 which has just
I have a Magnavox Plasma T.V model #42MF130a?37 which has just stopped working, no lights, no power nothing at all… read more
Louie
Louie
Technician
3,022 satisfied customers
we moved the tv today but did not disconnect anything and now
we moved the tv today but did not disconnect anything and now it won't turn on the red light don't come on either. this is hooked up with verizon t.v. service… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Hitachi 50 Projection screen Television has some problems.
Hitachi 50" Projection screen Television has some problems. After turning on, sometimes, screen will start distorting itself with horizontal black lines and jumping. When you turn the T.V. off and bac… read more
Dan - Master Tech
Dan - Master Tech
Small Business owner
Technical School
279 satisfied customers
A power surge came in through my cable DVR box and then into
A power surge came in through my cable DVR box and then into my 42 Samsung Plasma tc HP-S4233. The surge took out the cable box, my HDMI cable to tv and now the TV will not power up. Can you tell me i… read more
Bernard S.
Bernard S.
Bachelor's Degree
656 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x