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Can’t turn off captions. Samsung 2 yrs. On alnetwork bcasts.

Customer Question
Can’t turn off captions ...

Can’t turn off captions

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung 2 yrs

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

On alnetwork bcasts

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

I turned it on, forget how, can’t turn off

Submitted: 7 months ago.Category: TV
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Answered in 15 minutes by:
12/9/2017
TV Technician: Aparna Indresh,
 replied 7 months ago
Aparna Indresh
Category: TV
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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TV Technician: Aparna Indresh,
 replied 7 months ago

May I know the exact model of your TV?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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