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My elderly neighbor has a sanyo tv, it is hd, but not a

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smart tv. She put a...
my elderly neighbor has a sanyo tv, it is hd, but not a smart tv. She put a new firestick (alliance) on it, it was working fine on Fox News and now she gets nothing. Please tell me her problem so that I can help her.
Submitted: 7 months ago.Category: TV
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Answered in 2 hours by:
12/9/2017
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 30,772
Experience: Custom home theater installer, authorized dealer top brands.
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Thank you for helping out your neighbor, I'll do my best to help you help her.

There are a lot of variables here though. Can you tell me a bit more? Are none of the apps working, or is the problem with just fox news? Can she see the firetv home screen or menus?

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TV Technician: Nathan, Installer replied 7 months ago

It is imperative that you reply back to me here, on your original question only, please.

Posting new/duplicate questions costs you more and hinders my ability to reply.

Please reply back here on this page when ready.

Nathan

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TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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