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Not working. Samsung it's about 7years. All of a sudden it's…

Customer Question
Not working. Technician's Assistant:...

Not working.

Technician's Assistant: What's the brand and model number of your TV? How old is it?

Samsung it's about 7years

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No

Technician's Assistant: How long has this been an issue with your Samsung? What happened right before this?

All of a sudden it's started to glitch

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No that's all

Submitted: 4 months ago.Category: TV
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Answered in 1 minute by:
12/9/2017
TV Technician: Nathan, Installer replied 4 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 29,013
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

What is the specific problem/symptom with the tv?
What is the model?

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Customer reply replied 4 months ago
Hang on sorry give me a minute.
TV Technician: Nathan, Installer replied 4 months ago

Thanks

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Customer reply replied 4 months ago
Whaths happing
TV Technician: Nathan, Installer replied 4 months ago

I"m waiting for information from you?

I asked you for a description of the problem and the model and you asked me wait and have not responded back.

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TV Technician: Nathan, Installer replied 4 months ago

It is imperative that you reply back to me here, on your original question only, please.

Posting new/duplicate questions costs you more and hinders my ability to reply.

Please reply back here on this page when ready.

Nathan

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Customer reply replied 4 months ago
What happen to my money?
Customer reply replied 4 months ago
Please I want my money back..
TV Technician: Nathan, Installer replied 4 months ago

You paid the full agreed upon fees to the site.

I have no ability to cancel or refund anything. I would be happy to help you, under the fees you've already paid, if you can please respond here with the specific details I've requested:

What is the specific problem/symptom with the tv?
What is the model?

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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
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Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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