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Cuts off and blinks red next to start button. 737 series 15…

Customer Question
Cuts off and blinks...

Cuts off and blinks red next to start button

Technician's Assistant: What's the brand and model number of your TV? How old is it?

737 series 15 yrs

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes

Technician's Assistant: How long has this been an issue? What happened right before this?

2 wks

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

Had service man 2 yrs ago for little white dots in tv. He said I was clocking 28,000 hrs

Submitted: 7 months ago.Category: TV
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Answered in 1 minute by:
12/9/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,503
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 7 months ago

Can you please get the full model number off of the back of the Mitsubishi?

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Customer reply replied 7 months ago
Wd65737
TV Technician: Aric, Technician replied 7 months ago

Thank you. The red light blinking indicates the lamp has failed (per the owner's and service manual and what we see daily on the site). How long has it been since you last replaced the lamp?

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TV Technician: Aric, Technician replied 7 months ago

Are you still with me here?

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Customer reply replied 7 months ago
1 yr
TV Technician: Aric, Technician replied 7 months ago

Okay, are you buying the $35 Amazon or cheaper lamps, or the correct $110 Osram OEM lamps? The lesser priced ones can only get you a few months to a year sometimes.

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TV Technician: Aric, Technician replied 7 months ago

At any rate, the blinking red light does directly indicate a failed lamp, and it would need to be replaced. You can purchase the OEM lamp for your set at the link below:

http://purelandsupply.com/mitsubishi-projector-lamp_wd65737.html

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TV Technician: Aric, Technician replied 7 months ago

Do you need further assistance with this?

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Customer reply replied 7 months ago
No thanks
TV Technician: Aric, Technician replied 7 months ago

Alright got it. Before you go could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?

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Aric, Technician
Category: TV
Satisfied Customers: 47,503
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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