ports on my Sony KDL-46V25L1 TV have stopped working...both Video 6 & Video 7. They do not appear to be turned off ("Skip"ped) under the Label Video Inputs setting screen. Neither show up as Skip, and one is labeled Cable Box.
JA: How old is your KDL-46V25L1?
Customer: Not sure, exactly. It is not new. 5 years old or older.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The TV Menu does work. There are two HDMI ports, and neither work. I can connect my cable box using SD cables to Video 3 and it works, but only in SD (of course).
JA: How long has this been an issue with your KDL-46V25L1? What happened right before this?
Customer: I disconnected the HDMI cable to plug in another HDMI cable for a DVR (wanted to watch a movie on my DVR and forgot that I could just use Video 7 HDMI port).
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No, I don't believe so.