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I just moved my 42 inch Westinghouse Digital Picture frame…

Customer Question
Hi I just moved...

Hi I just moved my 42 inch Westinghouse Digital Picture frame and it turns on with the one Westinghouse Remote but the other ASUS remote does nothing

Technician's Assistant: What Westinghouse model do you have? How old is it?

Its about 10 years old..the remote says at the bottom RMT-11

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The only input I use is off a flash thumb drive...it was jus working the other day

Technician's Assistant: How long has this been an issue with your Westinghouse? What happened right before this?

I took it down and laid it face down on a table for like 2 days and put it up today

Submitted: 7 months ago.Category: TV
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Answered in 1 day by:
12/9/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,626
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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