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We have a zenith Plasma Z60P3 tv, it seems to be stuck in…

Customer Question
We have a zenith...

We have a zenith Plasma Z60P3 tv, it seems to be stuck in the recovery mode. How do we get it working again?

Technician's Assistant: How old is your Z60P3?

2007?

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The menu does not come up and we have other TV that work in the house. It just stays on stand by

Technician's Assistant: How long has this been an issue with your Z60P3? What happened right before this?

We unplugged it before leaving for 6 months and when we return it didn't turn on.

Submitted: 7 months ago.Category: TV
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Answered in 6 hours by:
12/8/2017
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,587
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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