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I am experiencing blackout with my samsung 55" 7150 series…

Customer Question
I am experiencing...

I am experiencing blackout with my samsung 55"

Technician's Assistant: What Samsung model do you have? How old is it?

7150 series and is jus under 5 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Yes. No other connections except dvr

Submitted: 8 months ago.Category: TV
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Answered in 1 minute by:
12/8/2017
TV Technician: Jack, Technician replied 8 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
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Hello
My name is ***** ***** I'll be helping you with this.
A few questions coming up and please note that there may be delays between replies if i have to gather various info .
If you seem to lose me refresh your browser (F5 key )
Please send me a hello so i know you can see my reply ?

Note that myself I do not send the phone or any offers that you may receive ,I have no control over those either, they are automated by the website and I`m not available for it at this time but another expert might be if you`d rather do this on the phone .
Otherwise you can just ignore them if you don`t want it .

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TV Technician: Jack, Technician replied 8 months ago

Also ,Could you please give me the full model number written on the tv`s back cover ?

It will start with UN55.....

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