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We have a problem with one of the cameras in our LH1 Eco…

Customer Question
We have a problem...

We have a problem with one of the cameras in our LH1 Eco surveillance system. There is a black screen for that camera on the monitor and the word connecting is in the center. The green light on the AC plug is lit, but the red lights around the camera are off. How can we correct the problem?

Technician's Assistant: Are you experiencing the same issue in different shooting modes, or just one?

Just the one

Technician's Assistant: Has there been any damage to your camera recently (e.g. from dropping it or getting it wet)?

No

Technician's Assistant: Anything else you want the Camera Expert to know before I connect you?

That's all

Submitted: 7 months ago.Category: TV
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Answered in 4 hours by:
12/8/2017
TV Technician: Pete, Electronic Engineer replied 7 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,365
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 7 months ago

If you are using wireless cameras, try moving the problem camera closer to the system base and check if it is detected ok.

If it works ok when you move it closer, you will need to ensure it stays within range of the base unit.

Also check that the antenna has not come loose on the camera or on the rear of the box.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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