TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

I have an RCA Model #RTRU5527-US Unbelievable, I CANNOT find…

Customer Question
I have an RCA...

I have an RCA Model #RTRU5527-US Unbelievable

Technician's Assistant: How old is your #RTRU5527-US?

I CANNOT find the HDMI Portal I only see two usb ports. It is one day old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

MAM I do NOT see ANY HDMI Portals to plug into my cable box, ONLY two usb ports

Technician's Assistant: How long has this been an issue with your #RTRU5527-US? What happened right before this?

You are an idiot the TV is Brand New Where is the HDMI portal for this model??????

Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 29 minutes by:
12/7/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be helping you with this.

Send me a hello when ready

By the way you were talking to a computer hence the odd questions

Ask Your Own TV Question
Customer reply replied 7 months ago
I am trying to locate an HDMI portal for this model television. There is NO active number for RCA with regards ***** ***** Walmart. com where I purchased it is explaining the HDMI portals should be located right below the power cord. There is what looks like a square cut out, but nothing cut out
Customer reply replied 7 months ago
Response please. Where should the HDMI portal be located for this TV?
TV Technician: Jack, Technician replied 7 months ago

Hi

I will start by showing you an independent review of the tv then we`ll see about finding the HDMI

Here it is ;

" Key RCA RTRU5527-W specs include a 55-inch display with a 4K Ultra HD resolution of 3840 × 2160 pixels, HDR10 support, 4 HDMI ports, 4K upscaling, Roku Smart TV for apps and a 60Hz refresh rate."

" Unfortunately though, everything else about this model is a complete mystery. We found it very strange to see that RCA do not supply any additional information about this model on their product listing such as full tech specs, while a manual or product support is nowhere to be found either."

Been looking for it for the last 20 minutes and I`m pretty good at it

They are correct , it is NOWHERE to be found , even on the rca website
Look if there might not be a cover that can be pulled out , it might be located underneath

I need time to type SIR

Ask Your Own TV Question
Customer reply replied 7 months ago
Hello???????
TV Technician: Jack, Technician replied 7 months ago

Refresh your browser (F5)

Ask Your Own TV Question
Customer reply replied 7 months ago
Where should the HDMI Portal be located????
TV Technician: Jack, Technician replied 7 months ago

Sorry but this is not working , I will opt out

You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
Please just standby and someone should be with you shortly .

Ask Your Own TV Question
TV Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: TV
Satisfied Customers: 2,577
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 3,022
3,022 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
Same problem, same tv and model. I have unplugged (Roku) and
Hi. Same problem, same tv and model.I have unplugged (Roku) and Tv. Then powered on. No signal.My setup:Re: How to set up Insignia NS-LTDVS20 for streaming with Roku Express?Router is located in our m… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Vizio 1080 P FULL HD tv sound has greatly diminished volume
Vizio 1080 P FULL HD tv sound has greatly diminished volume and intermittantly goes out. What is wrong and What can I do to fix it? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I I have a RCA tv that is (7) seven years old and i can not
I I have a RCA tv that is (7) seven years old and i can not get it back to the channel one needs to have it on for it to work, i need help bad. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am trying to hook up audio output to a transmitter using
I am trying to hook up audio output to a transmitter using the red and white audio cables on my vizio model VS42L but get get it to work … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How many HDMI outlets are on the Plasma Tv? Panasonic. It is
Panasonic . It is hanging on TV bracket. I cannot see the model number. We bought it around 2001 … read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
It seems I have a Vizio Cast TV and just cannot get it to
It seems I have a Vizio Cast TV and just cannot get it to give me any kind of streaming such as Netflix. Tried to buy an Amazon Fire Stick as suggested by Vizio Tech but has HDMI plug where TV has USB… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
We purchased a 55" LED UHD tv. The tv speakers have stopped
we purchased a 55" LED UHD tv. The tv speakers have stopped working. We use a sound bar for the medica com tv but cannot get sound for the Netflix or roku options...................what are your sugge… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have vertical lines on my Samsung 52 inch they do not
I have vertical lines on my Samsung 52 inch they do not cover the menu … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I have a tv model 32PFL5332D/37 and I'm trying to hook up LG
I have a Phillips tv model 32PFL5332D/37 and I'm trying to hook up LG 3 Dblu ray DVD home theater model BH514S Problem is my tv only has one hdmi and Now it goes from TV to cable box the home theater … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Just bought a 52 inch RCA on garage sale site. Only issue is
Just bought a 52 inch RCA on garage sale site. Only issue is sound on Netflix or video. No prob. With cable TV sound. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I want to connect a chromecast device to my elite pioneer TV
I want to connect a chromecast device to my elite pioneer TV but can't find the HDMI port … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Last night I got my cable hook up but I was told that I need
Last night I got my cable hook up but I was told that I need to get a port for the back, speakers and receiver... the tv is a Pro 605PU or 506PU. where do I go … read more
Martin
Martin
Electrical engineer
Bachelor's Degree
486 satisfied customers
The cable plug in is broken. I have dish satellite and an
the cable plug in is broken. I have dish satellite and an hdmi cable, but no plug in on the dish box. … read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I am trying to install a new cable box. Have gone through
I am trying to install a new cable box. Have gone through all of the steps, message on tv screen : Failed to receive broadcast. It is a Comcast Motorola box. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have Polaroid FLM 3201 and cannot get sound with Apple TV
I have Polaroid FLM 3201 and cannot get sound with Apple TV connection. Apple TV box has regular HDMI output, TV does not have regular HDMI but a screw in 18-pt plug. There is an audio input jack, but… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
Do you have a userfor Sylvania model #lc225SSX? I am trying
do you have a userfor Sylvania model #lc225SSX? I am trying to purchase tv ears and there does not seem to be the proper jacks in the of the TV.… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I cannot get my new LG TV setup with my DVR and Cable Box so
I cannot get my new LG TV setup with my DVR and Cable Box so I can record DVDs. I have this: Xfinity Cable Box (1 HDMI port) LG LED 37LV3500 (3 HDMI ports?) Panasonic DMR-EZ48V (1 HDMI port) Here are … read more
Louie
Louie
Technician
3,022 satisfied customers
I have a Samsung TV model number LN-832410 and a new Sony DVD
I have a Samsung TV model number LN-832410 and a new Sony DVD player model LNS3241 and a new HDMI cable. I have lost my Samsung manual. With everything connected, I am not getting a picture and only i… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x