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Can't get picture or sound. When I run the self test they…

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Can't get picture or sound...
Can't get picture or sound. When I run the self test they work. I can get the settings menu to come up
Submitted: 8 months ago.Category: TV
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Answered in 5 hours by:
12/7/2017
TV Technician: Pete, Electronic Engineer replied 8 months ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,614
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 8 months ago

What all inputs and types have you tried? (e.g. DVD player or cable box, connected with HDMI or Component cables....)

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TV Technician: Pete, Electronic Engineer replied 8 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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