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Where van I get a remote device that is suitable gor me

Customer Question
Where van I get...

Where van I get a remote device that is suitable gor me Sharp television, serial number:###-##-####

Technician's Assistant: What Sharp model do you have? How old is it?

Oh dear! I think at least five years old.

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

I don't understand your question. I recently moved and the remote went missing.

Technician's Assistant: Anything else you want the TV Expert to know before I connect you?

No. I think that is it. Thanks.

Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
12/6/2017
TV Technician: Jack, Technician replied 7 months ago
Jack
Jack, Technician
Category: TV
Satisfied Customers: 11,343
Experience: 40 years experience as audio,video repair and installation tech
Verified

Hello, My name is ***** ***** I'll be helping you with this.

A few questions coming up and please note that there may be delays between replies if i have to gather various info ;
Also ,Could you please give me the model number written on the tv`s back cover ?

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Customer reply replied 7 months ago
I cannot see the model number!!
TV Technician: Jack, Technician replied 7 months ago

Should be near the serial on the back cover and for a sharp it will start with LC , for example a 40" model will start LC-40.......

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Customer reply replied 7 months ago
When will you call me? I have been waiting a while now!!!!
TV Technician: Jack, Technician replied 7 months ago

Call you ???

I don`t see any phone offers here and beside a phone call would cost you more than a new remote and completely redundant here

What is needed is the model number and i will find you a remote in less than 2 minutes

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TV Technician: Jack, Technician replied 7 months ago

Even if i were to call , can`t do anything without that number

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Customer reply replied 7 months ago
What else do you need from me? All of this back and forth further makes me think that I am dealing fraudulent prople!!
TV Technician: Jack, Technician replied 7 months ago

I rejected your phone request as that would be fraudulent

I told you that it was redundant here , a phone call would cost you an extra $26 and I declined it , that how fraudulent I am

It would be useless and I told you I cannot do anything without that model number so if you cannot supply that then I will opt out

We are not getting anywhere without that

Goodbye

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TV Technician: Electrotech2017, Audio and Video Technician replied 7 months ago
Electrotech2017
Electrotech2017, Audio and Video Technician
Category: TV
Satisfied Customers: 694
Verified
Phone call session started
Customer reply replied 7 months ago
No, no! That affirmative answer was a mistake! I am very unhappy with you people! I have just reported you to my bank. I have been told that you are trying to take from my account $26, $28, and $5!! No way! If you take this money, I am going to report you as a fraud. Shame on you!
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