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My samsung flat screen tv has a pop up show up

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intermittently "ledtv series 6500 ultra...
my samsung flat screen tv has a pop up show up intermittently "ledtv series 6500 ultra slim with builtin [email protected] energy" "hyperreal"480 clear motion rate
Submitted: 7 months ago.Category: TV
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Answered in 5 minutes by:
12/6/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 47,484
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

I'm reviewing your details and will reply shortly.

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TV Technician: Aric, Technician replied 7 months ago

Please view the link below and follow the instructions provided by Samsung to take the TV out of Demo Mode:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168829&modelname=PN50B550T2F

That should fix the issue.

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TV Technician: Aric, Technician replied 7 months ago

Let me know if you need further assistance. Also, before you go, could you please click a POSITIVE RATING (by scrolling all of the way to the top of the page, and clicking 3-5 stars), so that I am credited for working with you today?

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TV Technician: Aric, Technician replied 7 months ago

Do you need further assistance with this?

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Customer reply replied 7 months ago
your explanation didn't work. the screen goes blank. please call me
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